TL - Network Engineering

1 week ago

Chennai, India CBTS Full time
Technical Support and Troubleshooting
Provide Level 3 support for complex network issues and outages.
Conduct root cause analysis and implement corrective actions.
Mentor and support Level 1 and Level 2 network support staff.
Oversee the daily Managed Services operations of our NaaS, SD-WAN, SSE, Enterprise routing, switching, infrastructure.
Technical experience in Data Center and Enterprise Routing and Switching is required.
In-depth knowledge of implementing and supporting multi-vendor complex Routing and Switching infrastructure.
Ability to troubleshoot large enterprise networks.
Ability to explain technical concepts, give clients guidance and vision about the solution.
Experience with network topology modeling analysis.
Support of new technology solutions by collaborating with in house network automation team.
Experience with development of build of materials lists, obtaining quotes, and producing technology refresh plans.
Ability to work independently, self-starter required.
Experience supporting network security devices (IPS/IDS, Firewalls, Load balancers) and Encryption devices.
Proven experience working with Network Management and Analysis tools.
Experience working with cloud networking.
Experience with installation of structured cabling.
Provide technical input on the Networking needs of all software and hardware used in the customers environment, which includes multi-vendor solutions.
Experience with Data Center, VOIP, network and security engineering and design.
Experience with network and security automation preferred, i.e. Ansible, Python, JavaScript, Terraform, etc.
Experience with network vendor API’s a plus.
Experience with Cisco, VMware Velocloud, Palo Alto, or any other SDWAN vendor a plus.
Experience with Cisco, VMware. Palo Alto or any other SASE vendor a plus.
Experience with Azure, AWS and/or GCP a plus.
SD-WAN or SASE-related experience, not just traditional R & S.
Enterprise traditional network support (R & S, hardware, etc.) and Naas, programming, automation, SD-WAN type work.
They will be on the forefront of service build out – exposure to the latest and greatest technologies while still working with some traditional network engineer tasks.
Team Leadership and Development
Lead and manage a team of network engineers and support staff.
Provide training, mentorship, and performance evaluations for team members.
Foster a collaborative and innovative team environment.
Project Management
Plan, coordinate, and execute network projects from inception to completion.
Manage project timelines, budgets, and resources.
Communicate project status and updates to stakeholders.
Documentation and Reporting
Maintain comprehensive network documentation and diagrams.
Generate regular reports on network performance, issues, and improvements.
Ensure documentation is up-to-date and accessible to relevant stakeholders.
Qualifications
Education and Experience
Bachelor’s degree in computer science, Information Technology, or a related field.
7+ years of experience in network engineering and support roles.
3+ years of experience in a leadership or management position.
Technical Skills
Expertise in network protocols (e.g., TCP/IP, BGP, OSPF, MPLS).
Proficiency with network hardware (e.g., routers, switches, firewalls, load balancers).
Experience with network monitoring and management tools.
Strong knowledge of network security principles and practices.
Certifications
Relevant certifications such as CCNP, CCDP, or equivalent is highly desirable.
Security certifications like CISSP or CISM are a plus.
Soft Skills
Excellent problem-solving and analytical skills.
Strong leadership and team management abilities.
Effective communication and interpersonal skills.
Ability to work under pressure and manage multiple priorities.
Job Location: Chennai
Candidates with short notice or immediate joiners preferred. Interested candidates share your resume @
Thanks,
Geetha
Senior Technical Recruiter

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