Customer Success ociate PhPe

1 week ago


gurugram, India Pranam Recruiters Full time

Process: Domestic Process

Location: Phase IV Udyog Vihar Sector 18 Gurugram Haryana 122016

Shift: 24/7 Rotational Shift / 6 Days Working // 1 Weekly Off

Position: Customer Support Executive

Roles and Responsibilities:

  • Handling customer queries efficiently and effectively.
  • Providing excellent customer service through voice and chat support.
  • Ensuring customer satisfaction by resolving issues and providing timely solutions.


Interview Mode:
  • HR Round
  • Ops Round
  • Joining Formalities
  • Joining

Requirements

Qualification: Graduate/Undergraduate (Both can be considered)

Experience: Minimum 2 years of experience in customer support

Skillset: Excellent communication skills in English and Hindi (both verbal and written)


Benefits

Salary:

  • Chat Process: 23000 CTC
  • Voice Process: 24000 CTC

Cab Facility: Not provided


Skills: Excellent verbal and written communication skills in English and French or Spanish. Minimum 3 years US Customer care experience

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