Assistant Manager

1 day ago

Gurugram, India IndiGo Full time

Mandatory requirement  Specialist – Managing: DCS systems /Visa & Documentation/Code share International airport operations experience - customer service (Terminal) Design and deliver Training (18 days a month with extensive travel travel) Understands world tracer and baggage management (Arrivals - International)  Stretched goals/ excellent written and oral communication/ team player  Stakeholder management and people skills Managed regulatory audits and training compliance - IOSA/DGCA  Proficient in MS office Monitor and review progress of regular tasks Managing and ensuring the training compliance on LMS(learning management system) Liaise with ICoaches for driving the learning engagements across airports Carry out assessment for airport teams and reviews of customer feedback to identify the gaps for additional training for service process improvement Publish regular compliance reports Coordinate and collaborate with stakeholders to drive Customer Experience Additional   IATA certifications  Worked on e-learning content World tracer Training certification  Trainer in another airline at lest 5+ years with over all aviation experience with 10 years 

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