Admission Counsellor

JOB DESCRIPTION FOR COUNSELLOR

About INSD:

International School of Design has established itself in arts, design and media education over the last 13 years. With a forward-thinking approach and innumerable foreign collaborations, INSD has successfully carved out a niche for itself. From over 75 city centre campuses across the nation that boast cutting-edge facilities, to well-thought pedagogies, we're a national award winning institution. Join the friendly admissions team at INSD.

Counsellor Qualifications:

· Should be a graduate in any discipline preferably a design graduate with pleasing personality and have good communication & presentation skills.

· Must have a strong command over English, Hindi/Local languages

· Knowledge of designing courses (degree, diploma & certification).

· Knowledge of different competitors and their products and services along with fee and discount schemes.

· Candidates having at least two (2)-year experience in a similar profile (admission counselling) would be preferred.

Key Responsibilities

· Acquire thorough knowledge and understanding of available courses, admission policies and other rules and regulations of the company

· Handle enquiries, reception duties and attend to phone calls.

· Shall maintain records of the enquiry generation, conversion rates etc. in specified formats and report to appropriate authority as and when required

· Distribute admission forms/ information brochures.

· Coordinate with the center manager and the admission section.

· Coordinate in fee deposition/ refund process.

· Shall make a close rapport with the principals/ students of prestigious/ good schools to organize career counselling seminars/ sample classes etc.

· Shall arrange seminars at the center/ other suitable places, for career guidance to the students in coordination with the center manager and the admission coordinator.

· Shall create a students' database in order to interact with them through periodic mailers and updated information of various courses.

· Shall carry out any other task as may be assigned to him/her from time to time.

Attributes of a Good Counsellor

· Should maintain a cool composure all the while.

· Comfort the students and visitors by offering them a seat, water & tea/coffee.

· Should be able to identify the student's need and guide him/her accordingly.

· Maintain an order at the counselling table/room.

· Not to talk ill of other institutes nor engage in any kind of argument related to competitors

· Project a positive image of our center in and outside.

· Should be able to provide correct information about the courses.

· The counsellor should always highlight strong points of the institute and convert the competitor's weak points tactfully to the advantage of the institute.

· Should be able to talk effectively about our own results, unique positive features like its teaching methodology, study material, placement, study tours etc.

HR Team

Job Types: Full-time, Permanent

Pay: ₹18, ₹25,000.00 per month

Ability to commute/relocate:

• Guwahati, Assam: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Admission Counsellor: 2 years (Required)

Work Location: In person