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Principal Business Analyst

3 months ago

Gurugram, India Talent500 Full time

Principal Business Analyst


About REA Group:

Our new Tech Centre in Cyber City is dedicated to accelerating global technology delivery through relentless innovation. We’re looking for the best technologists, inventors and leaders in India to join us on this exciting new journey.

If you’re excited by the prospect of creating something magical from scratch, then read on.


While no two days are likely to be the same, your typical responsibilities will include:

  • Joint accountability for the Cyber City team’s health, happiness, and performance with Delivery Lead.
  • Positively contribute to the culture of your team, build engagement and morale, be involved in recruiting, set structure and processes, and build and maintain a high performing team in Cyber City.
  • Line management responsibility of up to 5 team members, who will require you to mentor them, identify skill gaps, establish development plans, and conduct performance reviews.
  • Gather technical business requirements to shape solution design and the delivery of products and services.
  • Collaborate closely with Delivery Lead, Senior Business Analyst, and Technical Lead to enable the Cyber City team to deliver effectively and within agreed time frames.
  • Analysing technical business processes, workflows and user journeys using advanced techniques such as process/system mapping.
  • Documenting clear requirements (both business and technical) to feed into our Solution Design process that will be implemented by the squad.
  • Identifying and communicating any requirement dependencies, issues or risks identified through the analysis process.
  • Being involved with coordinating end-to-end testing of new features and products released in HubSpot to ensure the overall efficiency, functionality, and user friendliness.
  • As part of the analyses, identify dependencies early and work closely with delivery lead and lead developer to document this part of the delivery plan.


Who we’re looking for:

  • Have experience working with CRM systems (HubSpot highly desirable).
  • Ability to operate autonomously within an agreed backlog/roadmap and within an agreed set of prioritised work items.
  • Ability to re-prioritise and shift sequencing of work if it's necessary to meet short term value-based business outcomes.
  • Advanced leadership, coordination, motivational, negotiation and dispute resolution skills.
  • Skills in line managing and mentoring people.
  • The ability to work in an environment that is built up of multiple business units with multiple use cases across Consumer and Customer.
  • Developed skills in workshop facilitation and requirements elicitation techniques.
  • Ability to converse with both end-users and IT employees at all levels of the organisation.
  • Understanding of all aspects of the systems/software agile development cycle.
  • Technical familiarity with web technologies and complex data systems/structures.
  • Ability to understand and document technical requirements.
  • Developed problem solving skills and ability to think creatively.
  • Effective time management and prioritisation.
  • Tertiary level qualification in Business, Science, Engineering or Economics ideal but not essential.


What we offer:

  • A hybrid and flexible approach to working.
  • Transport options to help you get to and from work, including home pick-up and drop-off.
  • Meals provided on site in our office.
  • Flexible leave options including parental leave, family care leave and celebration leave.
  • Insurances for you and your immediate family members.
  • Programs to support mental, emotional, financial and physical health & wellbeing.
  • Continuous learning and development opportunities to further your technical expertise.


The values we live by:

Our values are at the core of how we operate, treat each other, and make decisions. We believe that how we work is equally important as what we do to achieve our goals. This commitment is at the heart of everything we do, from the way we interact with colleagues to the way we serve our customers and communities.


Our commitment to Diversity, Equity, and Inclusion:

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking - be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience. We know diverse teams are critical to maintaining our success and driving new business opportunities. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.