Immigration student counsellor

3 weeks ago

Hyderabad, India Zenith Services Inc. Full time

Position OverviewWe are looking for a dynamic and results-driven Student Counsellor / Sales & Process Executive to guide students through the admissions and immigration process, promote educational programs, and manage end-to-end counselling and sales activities. The ideal candidate should have excellent communication skills, strong customer engagement capabilities, and a passion for helping students make informed academic and career decisions.Key Responsibilities1. Immigration Counselling- Guide students on international education opportunities, admission criteria, and immigration pathways.- Provide accurate information on visa categories, eligibility, documentation, and processing timelines.- Assist in preparing applications for universities, colleges, and immigration programs.- Address queries from students and parents regarding study abroad requirements and country-specific regulations.2. Sales & Lead Conversion- Manage and respond to inquiries related to study abroad and immigration services.- Convert leads through effective counselling, trust-building, and product knowledge.- Conduct follow-ups via calls, emails, and Whats App to maximize conversions.- Achieve monthly targets related to admissions, visa filing, and revenue.3. Process & Documentation Management- Handle the complete application workflow including program selection, admissions, fee payments, GIC, SOPs, and visa submissions.- Review documentation such as financials, transcripts, passports, and supporting paperwork for completeness and accuracy.- Coordinate with admissions teams, RCIC/consultants, and international institutions.- Update and maintain CRM records and ensure compliance with documentation and audit requirements.Key Skills & Competencies- Excellent verbal and written communication skills.- Strong persuasion, negotiation, and relationship-building abilities.- Ability to assess student needs and deliver appropriate guidance.- Target-driven mindset with the ability to work under pressure.- Proficiency in MS Office, CRM tools, and student management systems.Qualifications- Bachelor’s degree in any discipline (Education, Business, or related fields preferred).- 1–4 years of experience in student counselling, sales, or customer service.- Freshers with outstanding communication skills may also apply.Work Environment- Full-time, office-based role.- Collaboration with student services, academics, and marketing teams.- Performance-based incentives available.

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