Customer Specialist
4 weeks ago
Salary - 4.5 lpa
Exp - 2 years
Role Description
This is a full-time, on-site role for a Customer Specialist located in Bengaluru. The Customer Specialist will be responsible for handling customer inquiries, providing excellent customer support, ensuring customer satisfaction, and addressing any issues or concerns. The role will also involve analyzing customer feedback and trends to improve service quality. Daily tasks will include interacting with customers, resolving their concerns, and providing detailed information about the company's products and services.
Qualifications
- Interpersonal Skills and Communication skills
- Customer Support and Customer Satisfaction skills
- Analytical Skills
- Excellent written and verbal communication skills
- Ability to work independently and in a team environment
- Experience in the customer service industry is a plus
- Bachelor's degree in Business, Communications, or related field preferred
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