Product Manager

4 weeks ago

Mumbai, India IndusInd Bank Full time

Job Title - Product Manager – FD & ODAFD Department - Product Management - Consumer BankingLocation - MumbaiRole OverviewWe are seeking a dynamic and detail-oriented Product Manager to lead the development, management, enhancement, and create digital journey of our Overdraft against Fixed Deposit (FD) & Fixed Deposit product. The ideal candidate will oversee the end-to-end product lifecycle, streamline processes, ensure regulatory compliance, and deliver a seamless experience for our customers. This role requires a deep understanding of OD & FD products, risk management, and process within the banking sectorKey ResponsibilitiesProduct & Portfolio Management:Develop and execute the product roadmap & strategy for ODAFD product, aligning with the bank’s digital transformation objectives.Conduct peer benchmarking, customer segmentation, define product features, benefits, and value propositions aligned with customer needs and market trends.Collaborate with cross-functional teams including Risk, Compliance, Ops, Credit and Technology to launch new features and improvements.Develop business cases for new features and product enhancements, including financial projections and ROI analysis.Monitor existing portfolio, usage patterns, P&L, nonperforming cases etc.Prepare regular reports for senior management with insights and recommendations.Policy & Processes Management pertaining to FD & ODAFD:Review & enrich standard operating procedures (SOPs), Policy documents, Product T&C, Deliverables & Collaterals etc. on a regular basis.Review existing processes ODAFD processes, identifying bottlenecks, inefficiencies, and areas for improvement. Standardization of processes for improved customer experience.Design and implement streamlined, efficient, and compliant processes for ODAFD, both digital and physical.Work closely with operations, risk, compliance, and legal teams to ensure all processes adhere to regulatory guidelines and internal policies.Digital Journey Ownership:End-to-end ownership of the digital customer journey for ODAFD, from application and sanction to disbursement, repayment, and closure.Design intuitive, user-friendly, and secure digital interfaces (web, mobile app) that provide a seamless customer experience.Collaborate closely with design and technology teams to ensure timely and high-quality delivery of digital features.Regulatory Compliance:Stay abreast of relevant banking regulations and compliance requirements related to lending products and digital financial services.Ensure all product features and processes are fully compliant with internal policies and external regulations.Ensure that all queries received from Regulators are addressed in a timely manner.Ownership of P&L and the Budgets:Responsible for ODAFDs Budgets and P&L, revenues Targets, Channel Productivity, usage and adoption.Responsible for Growth of OD, Revenues across Customer Segments and Geographies.Job RequirementsMust have banking experience with at least 5-7 years in FD/FDOD product role.Should have handled product development /product launch experience in retail liabilities/assetsPreferred: MBA/PGDM in Finance/Marketing from Tier 1 or Tier 2 institute

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