Senior Backline Engineer

15 hours ago

Bengaluru, India Databricks Full time

P-1386 At Databricks, we are passionate about enabling data teams to solve the world’s toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world’s best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started.  As a Backline Technical Solutions Engineer you will help our customers to be successful with the Databricks platform by resolving important technical customer escalations and working closely with the frontline support team. You will be the technical bridge between support and engineering and the first line of defense for engineering. You will ensure that all issues are vetted by you before it reaches the engineering team. You will report to the Manager of the Backline Engineering Team. The impact you will have: Troubleshoot and resolve complex customer issues related to the Databricks Platform by analyzing the core component metrics and logs. Provide suggestions and best practice guidance for improving performance in customer-specific environments and providing product improvement feedback. Help the support team with detailed troubleshooting guides and runbooks. Contribute to automation and tooling programs to make daily troubleshooting efficient. Partner with the engineering team and spread awareness of upcoming features and releases. Identify and contribute supportability features back into the product. Demonstrate ownership and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests. Participate in weekend and weekday on-call rotation. What we look for: 6+ years of industry experience Experience with supporting Java, Scala or Python based applications. Expert in scripting using Python or Shell. Comfortable with black box troubleshooting. Experience troubleshooting issues related to "Distributed Big Data Computing" environment. Experience with SQL-based database systems. Experience in Linux and network troubleshooting is required. Experience with AWS, Azure or GCP related services. Bachelor's degree in Computer Science or a related field is required

  • Sr Backline Engineer

    7 days ago

    Bengaluru, Karnataka, India Databricks Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    MissionDatabricks helps data teams solve the world's toughest problems. As the leader in Unified Data Analytics, Databricks helps organizations make all their data ready for analytics, empower data-driven decisions across the organization, and rapidly adopt machine learning to outpace the competition Databricks is venture-backed and founded by the original...

  • Staff Backline Engineer

    1 week ago

    Bengaluru, Karnataka, India Databricks Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    MissionDatabricks helps data teams solve the world's toughest problems. As the leader in Unified Data Analytics, Databricks helps organizations make all their data ready for analytics, empower data-driven decisions across the organization, and rapidly adopt machine learning to outpace the competition Databricks is venture-backed and founded by the original...

  • Senior Backline Engineer

    7 days ago

    Bengaluru, Karnataka, India Databricks Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    P-1386At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to...

  • Staff Backline Engineer

    15 hours ago

    Bengaluru, India Databricks Full time

    Mission Databricks helps data teams solve the world’s toughest problems. As the leader in Unified Data Analytics, Databricks helps organizations make all their data ready for analytics, empower data-driven decisions across the organization, and rapidly adopt machine learning to outpace the competition Databricks is venture-backed and founded by the...

  • Sr Backline Engineer

    16 hours ago

    Bengaluru, India Databricks Full time

    Mission Databricks helps data teams solve the world’s toughest problems. As the leader in Unified Data Analytics, Databricks helps organizations make all their data ready for analytics, empower data-driven decisions across the organization, and rapidly adopt machine learning to outpace the competition Databricks is venture-backed and founded by the...

  • Staff Backline Engineer

    7 days ago

    Bengaluru, Karnataka, India Databricks Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve...

  • Staff Backline Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Databricks Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per year

    P-1376Job Overview:We are seeking a highly skilled Frontline Senior Technical Solutions Engineer with over 5 years of experience to join our Platform Support team. This role is pivotal in delivering exceptional support for our Databricks Data Intelligence platform, addressing complex technical challenges, and ensuring the seamless operation of our data...

  • Staff Backline Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Databricks Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    P-1376Job OverviewWe are seeking a highly skilled Frontline Senior Technical Solutions Engineer with over 5 years of experience to join our Platform Support team. This role is pivotal in delivering exceptional support for our Databricks Data Intelligence platform, addressing complex technical challenges, and ensuring the seamless operation of our data...

  • Senior Technical Support Engineer

    5 days ago

    Bengaluru, Karnataka, India SentinelOne Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    What are we looking for?We are seeking a highly skilled and motivated Frontline Support Engineer – SentinelOne (windows) to join our Endpoint Security team. This role is responsible for managing and resolving complex escalations related to SentinelOne agents deployed on windows environments. As a Backline engineer, you will serve as the final escalation...

  • Senior Technical Solutions Engineer

    6 days ago

    Bengaluru, Karnataka, India Databricks Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    P-1377Databricks helps data teams solve the world's toughest problems. As the leader in Unified Data Analytics, Databricks helps organizations make all their data ready for analytics, empower data-driven decisions across the organization, and rapidly adopt machine learning to outpace the competition Databricks is venture-backed and founded by the original...