Call Center Executive

1 day ago

Pune, India Bellona Hospitality Services Ltd. Full time

COMPANY PROFILE: (Kings Restaurants LLP)

Kings Restaurants LLP has come up with a chain of F & B QSR outlets with the brand name, Circle Of Crust a never-before concept. Starting with over 9 outlets in Pune and 5, outlets in Punjab. Kings will venture into a national-wide presence with over more stores by 2024. Backed by Kings Group Ventures which is into industries like: Information Technology, Media, Auto care, Publication, Manufacturing, Hospitality, Gaming, Food, Retails and Premium Laundry Services etc.

Follow our brand at:-
Instagram: @circle_Of_crust
Facebook: @Circle Of Crust

Website:

To contact HR:
Mob

Pune

Position:Call Center Representative (Hospitality Industry)

Basic Job Description:

We are looking for a Call Centre Representative to handle calls from customers or guests, taking food order and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer or guest's service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction.

· Handle many inbound calls to customers or guests and clients.

· Identify the needs of customers/guests, orders taking & confirmation, payment confirmation, resolve issues, and provide solutions.

· Upsell other products wherever possible.

· Ensure you follow the customer service script provided by the company for uniformity.

· Also, be well-read on company policies and the website for FAQs or policy related answers.

· Maintain good customer relations.

· Meet personal targets and work towards meeting team targets.

· Maintain records of the conversations with the customer and analyze the data.

· Write and submit timely reports on performance, targets, and customer queries.

· Managing daily cash balances;· Ensuring that cash flows are adequate to allow business units to operate effectively;

  • Graduated high school, but a bachelor's degree in commerce or related fields is preferred.
  • Prior experience with customer service and call centers in relevant job roles.
  • Good knowledge of CRM practices and systems.
  • Customer-oriented attitude with professionalism.
  • Strong multitasking, time management, and target achieving skills.
  • Excellent communication and listening skills with good command over the English language.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12, ₹18,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

  • Call Center Executive

    3 weeks ago

    Pune, Maharashtra, India Votiko Full time

    Job Title: Call Center Executive - Work from Home - International BPOJob Type: Full-Time | Remote (WFH) | Night ShiftSalary: ₹20,000 to ₹70,000 per month + performance-based incentivesAbout the Job:Votiko is hiring Call Center Executives for our work from home international BPO team. If you're looking for a stable WFH job, and have experience in...

  • Call Center Executive-healthcare

    7 days ago

    Pune, India Collins Placement Services Full time

    Hiring Call Center Executive at Pune. Any HSC/ Graduate/ Diploma in Hospitality, Aviation industry can apply Salary : Rs. 12,000/- to Rs.18,000/ Schedule: - Evening shift - Morning shift Ability to commute/relocate: - Pune, Maharashtra: Reliably commute or planning to relocate before starting work (preferred) **Experience**: - International BPO/...

  • Call Center Executive

    6 days ago

    Pune, India Lotus Hospital Full time

    Hiring Call Center Executive with 2+ years relevant experience at Pune. Qualification : Any Graduate/ Post Graduate. Job Description: - Knows all the TPA, Admission Policies. - Ensuring all the reports are properly send to report dispatch and the department is functioning smoothly. - Ensure the smooth admission, OPD procedures for the High profile...

  • Call Center Executive

    2 weeks ago

    Pune, India Lotus Hospital Full time

    We are looking for Call Center Executive with 1+ years relevant experience at reputed multispeciality hospital in Pune. Qualification : Any Graduate/ Post Graduate/ Diploma in Hospitality etc. Job Description: Salary : Rs.20,000/- Rs.25,000/- (Subject to Qualification, Experience, Current CTC). Notice Period : Immediate/ max 10-15 Days Team HR,...

  • Call Center Executive

    3 days ago

    Pune, India Lotus Hospital Full time

    We are looking for Call Center Executive with 1+ years relevant experience at reputed multispeciality hospital in Pune. Qualification : Any Graduate/ Post Graduate/ Diploma in Hospitality etc. Job Description: Salary : Rs.20,000/- Rs.25,000/- (Subject to Qualification, Experience, Current CTC). Notice Period : Immediate/ max 10-15 Days Team HR,...

  • Call Center Representative

    1 week ago

    Pune, India Collins Placement Services Full time

    Urgent hiring Call Center Representative/ Executive for multispeciality hospital located in Pune. Any HSC/ Graduate/ Diploma in Hospitality, Aviation industry can apply Salary : Rs. 18,000/- to Rs.22,000/ Schedule: - Evening shift - Morning shift - Night shift - Rotational shift Ability to commute/relocate: - Pune - 411021, Maharashtra: Reliably...

  • Call Center Executive

    2 weeks ago

    Pune, India Shaurya Technosoft Pvt Ltd Full time

    Answering of clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying information and diffusing angry...

  • Call Center Executive

    1 week ago

    Pune, India Platinum Logistics Full time

    Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying information and...

  • International Call center

    2 weeks ago

    Pune, Maharashtra, India Votiko Full time ₹ 20,000 - ₹ 70,000 per year

    Votiko Solutions is hiring Call Center Executives (WFH International BPO, Night Shift). Salary 20K–70K + incentives. Req: Min 3 yrs exp, fluent English, laptop & internet. Apply: / **

  • International Call center

    1 day ago

    Pune, India Votiko Full time

    Votiko Solutions is hiring Call Center Executives (WFH International BPO, Night Shift). Salary 20K–70K + incentives. Req: Min 3 yrs exp, fluent English, laptop & internet. Apply: / **