Process & Capabilities Analyst

4 weeks ago

Bengaluru, Karnataka, India Zenith Services Inc. Full time

Overview

Responsible for the development and deployment of business processes and/or capabilities associated with the sale of HP's products and services at a country, region, or global level .

This may involve:

  • Designing HP's sales incentive plans.
  • Developing new or enhanced business processes and capabilities to support HP's customers/partners.
  • Integrating IT solutions across functions, business groups, or geographic requirements.
  • Driving process efficiency and effectiveness to achieve metric targets across HP's sales force and services delivery organizations.

Responsibilities

  • Lead or participate in process improvement teams involving design, development, testing, support, training, and troubleshooting.
  • Interact with HP's management, stakeholders, and operational teams.
  • Apply foundational knowledge of business/IT principles to projects of limited scope.
  • Provide information, analysis, and recommendations in support of team initiatives.
  • Develop expertise and practical knowledge of applications within a business environment.

Entry-Level Requirements

  • First-level university degree (or equivalent experience).
  • Typically 0–2 years of related experience in IT or business operations.
  • Ability to exercise independent judgment within defined parameters.
  • Strong teamwork and collaboration mindset.

Key Skills Required

  • Software Testing
  • Operations Knowledge
  • Good Communication Skills
  • English proficiency

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