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Manager - MIS & Sales Support

1 month ago

delhi, India UniXperts Full time
Job description
The Manager - MIS & Sales Support t is responsible for overseeing overall functioning of the Sales & Operations department through data analysis and insights to the Directors while providing strategic support to the team.
The position requires a strong analytical mindset, excellent communication skills, and a proactive approach to problem-solving. This role involves working closely with the sales & operations team to analyze data, generate insights, and provide administrative support to improve business efficiencies and indirectly drive growth.
Responsibilities
Provide administrative support to the Founder & Director and Co-Founder & Country Head, including managing calendars, scheduling appointments, and arranging business meetings.
Conduct in-depth analysis of sales data to identify key insights and actionable recommendations for enhancing sales & operations effectiveness. Setup a calendar to support this area as well as adhoc reports based on seasonality market trends.
Prepare regular reports and presentations to facilitate understanding of trends in business, create improved focus in sales pipeline management through business reports with gap analysis to improve productivity.
Assist in the development and implementation of sales strategies and initiatives based on data-driven insights.
Support sales forecasting and planning activities by providing accurate and timely data analysis.
Drive capability and training in sales process & tools such as CRM to ensure higher adoption.
Conduct site audits to ensure the operations processes are being implemented along with subject matter experts.
Serve as a liaison between the sales team and other departments, such as marketing, finance, and operations, to ensure alignment and coordination of activities.
Handle administrative tasks related to sales operations, such as maintaining sales records, liaison with universities / 3 rd parties for managing invoicing pipeline.
Stay up-to-date on industry trends, competitor activities, and best practices in sales analytics and administration.
Qualification & Requirements
Master’s degree in Business Administration, Marketing, or related field
Proven experience in sales administration, sales operations, or related roles, with a minimum of 8 years of experience. Exposure to working with Management teams across geographies is a plus.
Strong analytical skills with the ability to interpret complex data sets and draw meaningful insights.
Proficiency in data analysis tools and software, such as Microsoft Excel, SQL, or Zoho
Strong organizational skills and the ability to prioritize tasks effectively.
Excellent communication skills, with the ability to present findings and recommendations clearly and persuasively.

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