Senior Associate, Production Services Application Support Analyst

2 weeks ago


pune, India THE BANK OF NEW YORK MELLON CORPORATION Full time

Assists in maintaining and supporting applications and their operating environments. Responds to alerts and follows standard procedures and documentation for issue resolution.Monitors applications and respond to incidents.Perform routine health checks and validations after changes or significant incidents.Perform diagnostics and troubleshooting for more complex issues.Escalate to second level application or infrastructure support when necessary.Implement automation for routine mentor or provide guidance for junior team members.Contributes to the achievement of related teams' objectivesMODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTSBachelor's degree in computer science or a related discipline, or equivalent work experience required- years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus.



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