Senior Associate, Production Services Application Support Analyst
2 weeks ago
Assists in maintaining and supporting applications and their operating environments. Responds to alerts and follows standard procedures and documentation for issue resolution.Monitors applications and respond to incidents.Perform routine health checks and validations after changes or significant incidents.Perform diagnostics and troubleshooting for more complex issues.Escalate to second level application or infrastructure support when necessary.Implement automation for routine mentor or provide guidance for junior team members.Contributes to the achievement of related teams' objectivesMODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTSBachelor's degree in computer science or a related discipline, or equivalent work experience required- years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus.
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Pune, India THE BANK OF NEW YORK MELLON CORPORATION Full timeSenior Associate, Production Services Application Support Analyst Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or...
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Pune, India THE BANK OF NEW YORK MELLON CORPORATION Full timeSenior Associate, Production Services Application Support Analyst Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or...
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Pune, India THE BANK OF NEW YORK MELLON CORPORATION Full timeSenior Associate, Production Services Application Support Analyst Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or...
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pune, India BNY Mellon Full timeSenior Associate, Production Services Application Support Analyst Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration....
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Pune, India BNY Mellon Full timeSenior Associate, Production Services Application Support AnalystBring your ideas. Make history.BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration....
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pune, India BNY Mellon Full timeSenior Associate, Production Services Application Support Analyst Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or...
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Pune, India BNY Mellon Full timeSenior Associate, Production Services Application Support Analyst Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or...
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pune, India BNY Mellon Full timeSenior Associate, Production Services Application Support Analyst Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or...
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Senior Service Desk Analyst
1 week ago
Pune, India TransPerfect Full timeOVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...
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pune, India BNY Mellon Full timeAssists in maintaining and supporting applications and their operating environments. Responds to alerts and follows standard procedures and documentation for issue resolution.Monitors applications and respond to incidents.Perform routine health checks and validations after changes or significant incidents.Perform diagnostics and troubleshooting for more...
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Senior Service Desk Analyst
1 month ago
Pune, India TransPerfect Full timeOVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...
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Senior Product Support Analyst
2 weeks ago
Pune, India Simplify Healthcare Full timeLevel 1 and Level 2 Technical Senior Support Analyst for the web-based products. Candidate should be highly experienced in providing excellent customer service and problem escalation/resolution. Experience:4 – 9 years of experience in a Product technical support environment Primary Job Functions:Provide Level 1 and Level 2 support to end user...
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Senior Product Support Analyst
2 weeks ago
Pune, India Simplify Healthcare Full timeLevel 1 and Level 2 Technical Senior Support Analyst for the web-based products. Candidate should be highly experienced in providing excellent customer service and problem escalation/resolution. Experience:4 – 9 years of experience in a Product technical support environment Primary Job Functions:Provide Level 1 and Level 2 support to end user...
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Application Support Analyst
3 weeks ago
pune, India Workday India Private Limited Full timeAbout the Role The Workday Application Support team is looking for an experienced support analyst who is excited about SaaS and helping customers solve complex problems. This is a customer facing role that works closely with our product development and support analyst teams to help customers find workarounds and solutions to product issues. The support...
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Application Support Analyst
3 weeks ago
Pune, India Workday India Private Limited Full timeAbout the Role The Workday Application Support team is looking for an experienced support analyst who is excited about SaaS and helping customers solve complex problems. This is a customer facing role that works closely with our product development and support analyst teams to help customers find workarounds and solutions to product issues. The support...
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Lead Product Support Analyst
4 days ago
Pune, India Simplify Healthcare Full timeLevel 1 and Level 2 Technical Senior Support Analyst for the web-based products. Candidate should be highly experienced in providing excellent customer service and problem escalation/resolution.Experience:8 – 12 years of experience in a Product technical support environmentPrimary Job Functions:Provide Level 1 and Level 2 support to end user...
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Application Production Support
4 weeks ago
Pune, Maharashtra, India FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%Application Production Support (AWS, Kubernetes)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial...
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Associate - Springboot Support
2 days ago
Pune, India TIAA Full timeSenior Support Analyst Key Responsibilities and Duties Tracks and maintains up-to-date records of all configuration updates. - Prepares and reviews the work of lower level professionals. Educational Requirements - University (Degree) Preferred Work Experience - 3+ Years Required; 5+ Years Preferred Physical Requirements - Physical Requirements:...
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Lead Product Support Analyst
1 week ago
pune, India Simplify Healthcare Full timeLevel 1 and Level 2 Technical Senior Support Analyst for the web-based products. Candidate should be highly experienced in providing excellent customer service and problem escalation/resolution.Experience:8 – 12 years of experience in a Product technical support environmentPrimary Job Functions:Provide Level 1 and Level 2 support to end user...
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Lead Product Support Analyst
1 week ago
pune, India Simplify Healthcare Full timeLevel 1 and Level 2 Technical Senior Support Analyst for the web-based products. Candidate should be highly experienced in providing excellent customer service and problem escalation/resolution. Experience: 8 – 12 years of experience in a Product technical support environment Primary Job Functions: Provide Level 1 and Level 2 support to end user...