Hiring CSA/Sr. CSA

2 weeks ago

Chennai, India Firstsource Full time

We are hiring

HR Recruiter: Arun Kumar

Industry: ITES/BPO

Category: International Non-Voice
Division: Healthcare International Business

We are looking for enthusiastic candidates with excellent communication to join our team as Customer Support Associates in the International Non-Voice Process for Healthcare. Job Title:

CSA and Senior CSA
Grade: H1/H2
Function/Department: Operations
Reporting to: Team Lead
Role Description:

Roles & Responsibilities (Indicative not exhaustive)
A claims examiner needs to analyse multiple documents / contracts and decide to pay / deny the claim submitted by member or providers with respect to client specifications. The claims examiner should also route the claim to different department or provider / member for any missing information that required for claims adjudication. The claims needs to be completed adhering to required TAT and quality SLA.

Key Results

  • Production, Quality
  • Shift and Schedule adherence
  • Process Knowledge

Minimum Eligibility: Candidates should have minimum 1 year Experience in Claims Adjudication & Claims Adjustment or Claims Adjudication with Appeals & Grievances.

Shift Details: Night shift / Flexible to work in any shift and timing

Cab Boundary Limit: Up to 30 km (One way drop cab)

Job Location: Firstsource Solution Limited,5th floor ETA Techno Park, Block 4, 33 OMR Navallur, Chennai, Tamil Nadu Landmark near Vivira Mall.

Contact: Arun HR

Phone:

Email:

If you are interested please share your updated CV to the or

Join us to be part of a dynamic team with career growth opportunities. We look forward to seeing you at the interview

You can refer your friends as well

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or

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