Pega Systems Analyst

2 weeks ago

bangalore, India Australia and New Zealand Banking Group Limited (ANZ) Full time

Pega Systems Analyst

Pega Systems Analyst

Req ID: Department: Tech ARC Intelligent Automation Division: Technology Location: Bengaluru

About the role

At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. 

At Intelligent automation, our mission is to provide the technology platform, Services and Support to digitize, optimize and industrialize key operational processes across all customers facing divisions and internal group services.

As a Systems Analyst in Intelligent Automation, you’ll be working as part of a high performing cross-functional team that focuses on workflow, process modelling and automation. You will work to deeply understand the business environment to refine requirements to increase the quality and efficiency of the customer outcome being delivered by the Squad and ensure the stability of systems.

You will have a comprehensive knowledge of the business and its customer related drivers as well as the technical systems that support the business. As an Analyst it is expected that you will be a go-to person for solving problems in your Domain of expertise.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

What will your day look like

As a Systems Analyst in Intelligent Automation Tech Area, you will:

Deep domain and system knowledge to turn customer needs into business requirements and workable technology outcomes

Experience in translating requirements into user stories & acceptance criteria, supporting development, testing and implementation of application.

Strong communication and presentation skills

Strong stakeholder management with the ability to build strong relationships with both internal and external partners

Demonstrable experience and understanding of agile development practices, JIRA and Confluence

Agile project management skills to deliver solutions iteratively

Helps deliver initiative milestones and “own” the impacts to ensure all changes impact customers and frontline staff in a positive way

Ability to understand and document current and future states

Ability to facilitate workshops with stakeholder groups

Coordinate UAT, BVT with business users to ensure successful implementation of change

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Relevant Experiences:

6 to 8 years’ of relevant experience.

Experience in analysing on premise workflow systems & the migration to Cloud platform by working with stakeholders from Business, Technology teams

Experience in Pega® workflow.

Able to interpret interface documents, API and able to perform data mapping.

Soft Skills:

A team player, you recognise and value the different perspectives and skills your colleagues bring in.

The customer’s biggest fan, you demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes

Comfortable with uncertainty and can effectively manage through ambiguity and change

Constructively challenge the status quo, look for better ways to do things and passionately advocate continuous improvement.

Desired Skills:

Fundamental understanding of any of these Cloud Platforms, viz. AWS, GCP

Basic knowledge of APIs, Soap web service, Micro services.

Good scrum mastery skills is a plus.

Certified Pega® Business Analyst is plus.

So, why join us?

Job Posting End Date

30/05/, 11.59pm, (Melbourne Australia)

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