SAP Manager

2 weeks ago


New Delhi, India Stonex India Full time
About us-

Stonex India

has evolved into a

lifestyle brand

guided by the philosophy of delivering enriching experiences. Our expertise in design is infused in our offerings making it more than a piece of stone, but a

work of art .The skilled craftsmanship aims to bring to life the most imaginative conceptsthat elevate your living spaces to a whole new level.Since 2001, we have believed in exploring new artistic expressions and an unwavering focus on craftsmanship and consumer delight.

Our Businesses

Stonex Evoke

– Powered by a legacy that’s built upon technology, commitment, and promise. Over 500 imported marble & stone varieties curated from the world over are processed at one of Asia’s finest manufacturing facilities. A luxurycollection of whitemarble, granite, travertine, onyx, limestone, and semi- precious stones.Stonex Icons

– Stonex partners with leading globalartists to create one-of-a-kind art pieces using stone.A unique collection of stone sculptures, carvings, and other artistic creations. We work with talented artists andcraftsmen dedicated to using their expertise and creativity to bring their artistic visionto life. At Stonex Icons, we believe that art is not just a product, but an experience. Discover the beautyand artistry that lies within our stunning stone creations.

Stonex Couture

– Stonex Couture is a lifestyle brand dedicated to creating innovative and functional products using naturalstone. With a philosophy of ‘Create your imprint on time,’ we collaborate with World renowned product designersto create uniquehome decor solutionsthat seamlessly blend aesthetic, design story and function.From furniture to home decordesign objects, our products are designed to enhance the

lifestyle .

Stonex India is awarded with following prestigious awardsTHE WORLD’SGREATEST BRANDS 2015 – 16 – INDIAThe “FASTEST GROWINGCOMPANY” in MSME sector by CNBC-TV18 & Union Bank of IndiaOur Directors Mr. Gaurav Agarwalis recognized as Top 50 Emerging Leadersin Asia & Africa Region & Mr. Saurav Agarwal is given “Youth Business Leader” in North India by Times of IndiaThe “Extraordinaire Award” to StonexIndia being a Visionary and a Game changer in Stone Industry Saurav Agrawal Included in the elite “Time 40 Under 40” Club

Plan/ Target:

Stonex India is eyeing to aggressively grow its revenue and achieve first milestone of 1000 crore revenue by 2026-27. Companyalso has a vision of making Stonexa Globally renownedluxury brand.

Position

– Assistant Manager

Location:

Delhi

Department:

IT

Job Overview

We are seeking a highly skilledSAP C4C Functional Consultant to independently manage and optimizeour C4C system. The ideal candidate will possess a deep understanding of SAP C4C functionalities and its application in the manufacturing industry. This role requires a strong ability to independently configure the C4C system to meet evolving business needs, while also collaborating with external partners for broader system improvements.

Responsibilities1) C4C Configuration: Independently configure and customize C4C modules includingSales, Marketing, Service, and Customer Management to align with business processes and requirements. This includes but is not limited to:

i) Defining business partners, customeraccounts, and organizational structures.ii) Creating and managing producthierarchies, pricing conditions, and promotions.iii) Configuring sales orders, quotations, and contracts.iv) Setting up lead management, opportunity management, and sales forecasting processes.v) Implementing customer service processes, including case management, complaint handling, and field service.2) Process Analysis and Improvement: Conduct in-depthanalysis of existingC4C processes to identify inefficiencies and bottlenecks. Propose and implement process improvements to optimize system utilization and user experience.3) Troubleshooting and Issue Resolution: Diagnose and resolve C4C system issues, including configuration errors,data inconsistencies, and performance problems.Provide timely solutions to minimize system downtime and user impact.4) User Support: Offer functional support to end-usersby providing training,answering questions, and resolving issues related to C4C usage.5) System Optimization: Identify opportunities to enhance C4C system performance and efficiency. Implement measures to improve data quality, system responsiveness, and user adoption.6) Collaboration: Work closely with external partnerson C4C system enhancement projects, providing functional expertise and ensuring alignment with business objectives.7) Documentation: Developand maintain comprehensive C4C system documentation, including configuration guides, user manuals, and process flows.

Qualificationsi) Proven experience as an SAP C4C Functional Consultant with a minimum of 3 years of hands-on experience.ii) In-depth knowledge of SAP C4C modules, including sales, marketing, service, and customer management.iii) Strong understanding of the B2C segment and its specific business processes.iv) Ability to analyze business requirements and translate them into C4C configurations.v) Excellent problem-solving and analytical skills.vi) Strong attention to detail and accuracy.vii) Ability to work independently and proactively. Preferred Qualificationsviii) Experience in implementing SAP C4C in India.ix) Knowledge of integration with other SAP modules (e.g., ERP, CRM).

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