Windchill(WC) Infrastructure Lead

1 week ago

Bengaluru, India Epergne Solutions Full time

Job Title : Windchill Infrastructure and System Administration Lead


Location : Noida, Indore, Gurgaon (Gurugram), Hyderabad, Vadodara (Baroda), Chennai, Pune, Mumbai (Powai),Mysore, Bangalore


Experience : 12+ Years

Notice Period : Immediate / 15 Days


Qualification : BE/B.Tech /ME/ M.Tech in Computer Science, Engineering, or related field



Key Responsibilities:


Infrastructure Management:
  • Design, implement, and maintain Windchill server architecture including clustered environments.
  • Perform system upgrades, patch management, and performance tuning.
  • Ensure high availability and plan for disaster recovery and business continuity.


System Administration:
  • Administer Windchill environments, including user account and access management.
  • Monitor server and system health, track performance metrics, and conduct system audits.
  • Implement and manage backup and recovery procedures.
  • Manage file servers and ensure proper data storage practices.


Support & Troubleshooting:
  • Lead troubleshooting efforts for Windchill server-side and client-side issues.
  • Collaborate with CAD and PLM teams to resolve integration and performance issues.
  • Serve as the primary liaison with PTC or other vendors for support, upgrades, and escalations.


Team Leadership:
  • Supervise and mentor Windchill system administrators and technical staff.
  • Manage team workload, resource allocation, and task prioritization.
  • Conduct internal training sessions and promote knowledge sharing across teams.


Compliance & Documentation:
  • Ensure compliance with internal IT policies and industry standards.
  • Maintain comprehensive documentation of infrastructure configurations, procedures, and change logs.


Required Qualifications:
  • Bachelor s/Master s degree in Computer Science, Engineering, or related discipline.
  • Minimum 12 years of experience in Windchill infrastructure and system administration.
  • Deep expertise in PTC Windchill and its ecosystem.
  • Hands-on experience with server OS (Windows/Linux), databases (Oracle, MS SQL), and network protocols.
  • Familiarity with CAD tool integrations such as Creo, AutoCAD.
  • Strong analytical, troubleshooting, and communication skills.
  • Proven leadership experience managing technical teams and large-scale infrastructure.


Preferred Skills:
  • Windchill certifications or equivalent technical certifications.
  • Experience in cloud deployments (e.g., Azure) and virtualization platforms (e.g., VMware).
  • Working knowledge of DevOps tools and CI/CD pipeline concepts.

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