Counsellor

1 month ago


Pune, India PW (PhysicsWallah) Full time
Physics Wallah is hiring for Counsellor Role

Experience - 1-5 years of education/academic counselling experience in EDTECH( Strong JEE/NEET knowledge required )

Location - Pune PimpriSalary upto 4.5lpa

QUALIFICATION:● Proven experience in sales, preferably in the Ed Tech industry.● Any Bachelor's degree● Excellent communication and interpersonal skills, with the ability to build rapport with customers.● Ability to understand customer needs and tailor solutions accordingly.● Familiarity with CRM software and proficiency in using technology for sales-related activities will be a plus.● Highly motivated, target-driven, and results-oriented individual.● Ability to work independently as well as collaborate effectively with a team. ● Strong organizational skills and attention to detail.● Fluency in English, Hindi, and local language (both written and spoken)

RESPONSIBILITIES:● Engage with prospective students and their parents to understand their educational goals, challenges, and requirements.● Provide detailed information about our products and services, explaining how they can meet the needs of potential learners.● Effectively communicate the value proposition of our offerings, emphasizing the benefits of our platform and its features.● Address customer inquiries, resolve concerns, and provide appropriate solutions to ensure customer satisfaction.● Conduct sales presentations and product demonstrations, showcasing the features and benefits of our Ed Tech solutions.● Follow up with leads and prospects via phone calls, emails, and other communication channels to nurture relationships and convert them into customers.● Maintain accurate and up-to-date records of sales activities, learner/parent interactions, and prospect information using our CRM system.● Collaborate with the sales team to achieve individual and team sales targets.● Stay updated on industry trends, competitors' offerings, and market dynamics to provide insights and recommendations for sales strategies and product enhancements.

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