Quality Analyst

About RoboMQ RoboMQ is a leading API and data integration company that helps enterprises automate critical business processes to improve operational efficiency and customer experience. Our SaaS product, , is a lightweight IGA solution that automates employee lifecycle management across systems like Active Directory, Azure AD, and Google Directory. Position...

As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals. Key Responsibilities • Call Auditing: Listen to live and recorded calls to assess the quality of...

Job Title:Quality Analyst (Manual & Automation) Location:Jaipur, India Experience Required:5–6 Years Employment Type:Full-time Industry:FinTech About Us We are a fast-growing FinTech company headquartered in Jaipur, building innovative financial solutions that empower businesses and individuals. We are looking for a highly motivated and self-drivenQuality...

We are looking for a detail-oriented and analytical Quality Analyst to join our team. In this role, you will be responsible for executing testing strategies, identifying defects, and ensuring our products meet the highest quality standards.Youll work closely with cross-functional teams to enhance user experience, drive continuous improvement, and contribute...

Company DescriptionMyCloudPulse Technology Pvt Ltd is a leading software consulting and development firm dedicated to being a trusted partner for organizations aiming for swift and efficient digital transformation using modern platforms. Our solutions foster growth across Digital Payment, Fintech, Healthcare, Education, eGovernance, and business sectors. We...

Company Description MyCloudPulse Technology Pvt Ltd is a leading software consulting and development firm dedicated to being a trusted partner for organizations aiming for swift and efficient digital transformation using modern platforms. Our solutions foster growth across Digital Payment, Fintech, Healthcare, Education, eGovernance, and business sectors. We...

Company Description Founded in 1998, Shilpi Impex has established itself as a premier manufacturer and wholesaler of exquisite designer jewelry, specializing in 925 sterling silver. This is a full-time, on-site role for a Quality Control Analyst located in Jaipur. The role involves working closely with the manufacturing team to ensure that products meet the...

Job Title: Quality AnalystLocation: JaipurSalary: CTC k per monthExperience: 0 – 2 year (Freshers can apply)Job Description:We are looking for a motivated and detail-oriented Quality Analyst to join our team. The role involves checking the quality of products or services, identifying issues, and helping improve overall performance.Responsibilities:*...

Role & Responsibility: Monitor and evaluate recorded calls to assess adherence to quality standards and compliance requirements Provide constructive feedback and coaching to the agents based on performance evaluations Identify trends and recurring issues in call quality and recommend solutions for improvement Collaborate with the trainer to develop and...

Monitor and improve call quality 2. Ensure great customer service 3. Audit calls, boost performance 4. Drive excellence in call audits 5. Quality checks for voice supportJob Type: Full-timePay: ₹30, ₹41,570.02 per monthAbility to commute/relocate:Jaipur city, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)Application...