Servicenow developer

1 day ago

Mysuru, India Cozzera Full time

Service Now Developer Experience Required: 4–6 Years Location: Remote Shift: 2 PM – 11 PM Required Skills & Experience 4–6 years of hands-on Service Now experience. Minimum 2 years of experience specifically in CSM, ITSM, and HRSD modules . Strong understanding of workflows, cases, incidents, requests, SLAs, and knowledge management within Service Now. Proficiency in JSON authoring and working with structured data. Solid SQL knowledge for data analysis, validation, and troubleshooting. Ability to design realistic enterprise scenarios aligned with Service Now processes. Experience with AI model training workflows , including structured training data creation. Strong prompt engineering abilities for crafting effective instructions. Excellent analytical thinking, logical structuring, and attention to detail. Strong communication skills; customer-facing experience is a plus . Preferred Qualifications Service Now Certified System Administrator (CSA) . Certified Implementation Specialist – ITSM (CIS-ITSM) . Any one of the following: CIS-CSM , or CIS-HRSD Exposure to AI/ML workflows or training data preparation. Familiarity with Agile methodologies . Good knowledge of prompt engineering .

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