System Support Engineer
5 days ago
J ob Overview:Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and the ability to provide Level 2 and Level 3 technical support.Key Responsibilities:Technical Responsibilities:Maintain and optimize server infrastructure.Administer and support on-premises and cloud environments (AWS, M365, EMS).Perform proactive server/service monitoring and maintenance.Manage patches for servers and storage systems.Maintain inventory and asset records for Server/Storage/Cloud environments.Generate daily and weekly system performance reports using NOC tools.Create monthly availability and performance reports via the IT Service Desk.Prepare quarterly infrastructure assessment reports (Excel, PowerPoint).Maintain accurate incident and resolution logs within the IT Service Desk system.Provide L2 and L3 technical support to end-users when required.Implement and track change management requests through the IT Service Desk.Adhere strictly to organizational compliance standards including ISO 27001:2022 and TISAX .On-Call & Escalation Support:Provide 24/7 on-call support for critical incidents.Client Responsibilities:Provide necessary access to facilities, systems, and data.Ensure timely availability of documentation required for service execution.Service Provider Responsibilities:Deploy a qualified, compliant, and background-verified on-site engineer.Perform regular infrastructure maintenance and timely updates.Monitor and respond to all IT Incidents, Requests, Changes, and Problems in line with agreed SLAs.Conduct and report quarterly audits of infrastructure performance to the Head of IT.Mandatory Requirements:Strong knowledge of M365, EMS, and AWS administration.Proven experience in server/storage/cloud support and asset management.Familiarity with ITSM tools, change/incident/problem management practices.Capability to deliver detailed reports and assessments in Excel and PowerPoint.Understanding and compliance with ISO 27001:2022 and TISAX standards.Willingness to undergo a technical interview and background verification as part of the selection process.
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System Support Engineer
7 days ago
Thiruvananthapuram, Kerala, India Soffit Infrastructure Services (P) Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob Overview:Soffit is seeking a dedicated and qualifiedSystem Support Engineerto maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...
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Systems Support Engineer
4 weeks ago
Thiruvananthapuram, India RM Plc Full timeOverview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners...
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System Support Engineer
5 days ago
thiruvananthapuram, India Soffit Infrastructure Services (P) Ltd Full timeJob Overview:Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...
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System Support Engineer
4 days ago
Thiruvananthapuram, India Soffit Infrastructure Services (P) Ltd Full timeJob Overview:Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...
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System Support Engineer
3 days ago
Thiruvananthapuram, India Soffit Infrastructure Services (P) Ltd Full timeJob Overview:Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...
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System Support Engineer-(IS Service Desk)
4 weeks ago
Thiruvananthapuram, India RM Plc Full timeOverview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners...
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System Support Engineer-(IS Service Desk)
2 weeks ago
Thiruvananthapuram, Kerala, India RM Plc Full time ₹ 5,00,000 - ₹ 12,00,000 per yearOverview:Would you like to help enrich the lives of learners around the world?RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to...
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System Support Engineer-(IS Service Desk)
4 weeks ago
Thiruvananthapuram, India RM Technology Full timeOverviewWould you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners...
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Senior System Engineer
4 weeks ago
Thiruvananthapuram, India Wider World Immigration Full timeMin Experience:6 Years Job Location:Australia, Germany, Singapore, and Canada Salary Range:70 to 80 LPA with other Benefits Role Description This is a full-time on-site role for a Senior System Engineer located inAustralia, Germany, Singapore, and Canada. The Senior System Engineer will be responsible for designing, implementing, and maintaining systems....
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System Engineer
3 weeks ago
Thiruvananthapuram, India Terumo Blood and Cell Technologies Full timeJOB SUMMARYSenior systems engineer translates the user needs and business needs into the specifications that drive design, implementation, testing of products that are used for collection of blood and blood components. Senior systems engineer will practice design controls in compliance with the quality management systems to deliver on products that are...
