Senior Client Services Manager
3 weeks ago
Role DescriptionThis is a full-time on-site role (Mumbai) as a Senior Client Services Manager. As a Senior Client Services Manager, you will be responsible for ensuring customer satisfaction, managing client services, utilizing analytical skills, and communicating effectively with customers. Your day-to-day tasks will involve providing excellent customer service, addressing member needs, and optimising client experiences.
QualificationsFluent communication skills (English)Well groomed, affable personality – you will be the face of the brand.Analytical Skills & proficiency with Office.Experience in managing client relationships, in addition to problem-solving abilitiesExcellent interpersonal skills; detail-oriented and organisedExperience in the dating / matchmaking industry is a plus.Bachelor's degree in a relevant field. Previous experience in managing a portfolio in high-end service industries; Recruitment, PR, and/or Retail Banking industries are preferred.
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