Operations Quality Lead

2 weeks ago

india Wabtec Full time

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at:.
It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.

Key missions of the position:

Transformation of Ops quality organisation by keeping “customer Centric” approach Lead by example while solving complex quality challenges (internal and external). Creating agile and resilient team to overcome business challenges and demonstrate sustainability and product reliability

Primary Responsibilities:

Demonstrated ownership on product quality (internal and at customer’s premises). Instrumental in resolving all Zero KM and Warranty claims within stipulated time with excellent REX management and PFMEA approach Liaison with external inspection agencies (like CLW, Rites, RDSO…) to mobilise inspection related (routine inspections, FAI inspection, Audit inspection) with 100% success rate. Closely work with RDSO – Inspection wing to propose changes / improvements in Inspection related activities and add value to organisation (like reduction / elimination of inspection, alternate supplier approvals, self-inspection / consignee inspection etc…) Owning the complete Quality related processes, right from Receiving inspection to Dispatch Inspection – with flawless execution of products Visiting various Production units and Railway sheds of Indian Railway to demonstrate the product quality and presenting the counter measures on associated quality challenges. Influencing suppliers to deliver highest level of quality (focussing on RDSO approved suppliers). Overall cost reduction initiatives to support the budget and positive impact on financials.

Associated Responsibilities:

Effective execution of QRQC concept Demonstrated effort on various Kaizen / CI events – affecting product quality and reliability (including part quality) Setting up clear metrics and measurement targets for each sub function and focussed factory and periodic assessment of overall performance and course correction initiatives. Co-ordination with SISCO / COE on effortless TOT’s / knowledge transfers and bring visible changes in overall performance. Communicate effectively (spoken and written) with all stake holders (internal and external) by making suitable presentations and creating positive impact.

People Management: YES

If People Management, how many employees are managed?

Number of people: --- 30

Budget Management: YES

Bachelor’s degree Basic awareness training on Quality Management Systems, QRQC, PFMEA, control plan, ECR management

Training on handling customer portals and internal portals (like WIM data base, Quality Data base etc…)

Minimum of 25 years of work experience in the field of Railway products and sub systems (Brakes, Couplers, HVAC, Panto, Doors etc…) exclusively. In-depth of knowledge of customer interface on our products and sub systems and demonstrated capability of influencing customers on documents and audits (able to propose changes and creating winning edge). Exposure on International assignments and demonstrated ability to resolve quality challenges – across the globe. Adequate knowledge on supplier’s processes and able to influence changes to meet customer demand and expectations. Hands on experience in working relationship with RDSO and production units (like RCF, MCF, ICF etc..) and propose changes in the specifications and requirements

Competence

Level

Independent usage of Quality Tools (QRQC, 8D, RCA, FTA, PFMEA, Control Plan etc…): Able to train members and associates (customer and supplier)

Technical knowledge on products and sub systems: Able to explain independently to all stake holders (mainly customers)

Development of Team: Able to create and mentor Quality leaders in each Focused factory

Communication (oral, written and presentation): Able to create the communication methodology / channel without any influence and support

Quality system and procedures: Able to propose changes in the existing QMS for betterment.

Languages:

Fluency in English (speak, read, and write)

Fluency in Tamil (speak, read, and write)

Adequacy in Hindi (speak)

Other Specifications:

Channel partner between various functions (like Engineering, sourcing, methods, IE…) while resolving quality challenges. Excellent trainer on new initiatives (global to local)

SPOC for all external customers

Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles…people like you Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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