Senior Sales Manager
3 weeks ago
Senior Manager 2 – Inside SalesLocation:
Pune, India
Company Overview:upGrad is a leading Indian EdTech company dedicated to providing learners with the tools to succeed in today's fast-paced business world. We specialize in offering high-quality online programs that align with the needs of working professionals and students.
Position Overview:The Senior Manager 2 – Inside Sales is a strategic leadership role responsible for overseeing and managing a team of 3-5 Sales Managers, each of whom leads a team of 9-10 Admissions Counselors (ACs). The Senior Manager 2 will be responsible for driving sales performance across their entire team while ensuring operational efficiency, process adherence, and team development. This role requires a seasoned leader with a keen focus on sales strategy, team management, and revenue growth.
Key Responsibilities:Team Leadership & Development:Oversee a team of 3-5 Inside Sales Managers and ensure each manager is aligned with their team goals.Conduct regular performance reviews, coaching, and development sessions with Sales Managers to ensure continuous improvement in sales processes and strategies.Mentor and develop high-potential team members, ensuring a strong leadership pipeline within the sales division.
Sales Strategy & Execution:Collaborate with the leadership team to design and execute sales strategies that align with the company’s growth objectives.Drive revenue and admissions targets by creating a high-performance culture that fosters collaboration and excellence.Monitor key performance indicators (KPIs) for Sales Managers and their teams, ensuring monthly and quarterly targets are met or exceeded.
Operations & Process Management:Implement sales processes, guidelines, and best practices to ensure operational efficiency and consistency across teams.Regularly review and optimize workflows, reporting tools, and sales technologies to improve the team's productivity and performance.Ensure accurate tracking and reporting of sales performance through the CRM system, ensuring all teams follow protocol.
Collaboration & Cross-Functional Interaction:Work closely with the marketing, product, and customer success teams to create a seamless experience from lead generation to customer conversion and post-sales onboarding.Provide feedback to the product and marketing teams to drive course improvement and the development of new offerings based on customer insights.Participate in leadership meetings to share team performance updates, discuss challenges, and propose solutions.
Data-Driven Decision Making:Analyze sales performance data and provide actionable insights to senior management.Use data to forecast sales performance, identify areas for growth, and develop strategies to improve conversion rates.
Key Result Areas (KRA):Team Performance:Achieve monthly/quarterly team targets for revenue, sales conversions, and lead management.Ensure each Sales Manager and their team achieves at least 100% of their individual and team targets.
Sales Growth & Strategy Execution:Execute sales strategies that result in a minimum of 20% year-on-year revenue growth across your team.Improve sales conversion rates by 10% within the first 6 months of joining.
Team Development & Retention:Reduce sales team attrition by 15% through team engagement, development, and career progression initiatives.Develop leadership potential within the sales team to fill at least one vacant manager position internally.
Process Optimization:Ensure 100% adherence to the sales processes and CRM usage across the team.Reduce the sales cycle duration by 10% through process improvements and team training.
Ideal Candidate Profile:Education:
Bachelor’s degree in Business, Marketing, or a related field. MBA is preferred.Experience:
Minimum of 6-8 years of experience in sales, with at least 3 years in a leadership role managing teams in a fast-paced, target-driven environment, preferably in EdTech or E-learning.
Skills:Proven track record in sales leadership and team management.Strong ability to analyze sales performance metrics and use data to drive decision-making.Excellent interpersonal, communication, and motivational skills.Proficiency in CRM software and other sales technologies.Demonstrated ability to create and implement strategic sales plans.
-
Head of Global Sales
3 weeks ago
pune, India Sales & Profit Full timeWe are looking for Head- Global Sales for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales Partner...
-
Head of Global Sales
3 weeks ago
Pune, India Sales & Profit Full timeWe are looking for Head- Global Sales for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales Partner...
-
Pune, India Sales & Profit Full timeWe are looking for Head- Global Sales (majorly US) for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales...
-
Sales & Profit | Head of Global Sales | pune
3 weeks ago
pune, India Sales & Profit Full timeWe are looking for Head- Global Sales for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales Partner...
-
Sales & Profit | Head of Global Sales | pune
4 weeks ago
pune, India Sales & Profit Full timeWe are looking for Head- Global Sales for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales Partner...
-
Sales & Profit | Head of Global Sales | pune
3 weeks ago
pune, India Sales & Profit Full timeWe are looking for Head- Global Sales for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales Partner...
-
Head of Global Sales
3 weeks ago
pune, India Sales & Profit Full timeWe are looking for Head- Global Sales for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales Partner...
-
Head of global sales
3 weeks ago
Pune, India Sales & Profit Full timeWe are looking for Head- Global Sales for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales Partner...
-
pune, India Sales & Profit Full timeWe are looking for Head- Global Sales (majorly US) for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales...
-
pune, India Sales & Profit Full timeWe are looking for Head- Global Sales (majorly US) for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales...
-
pune, India Sales & Profit Full timeWe are looking for Head- Global Sales (majorly US) for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales...
-
Head of Global Sales
3 weeks ago
Pune, India Sales & Profit Full timeWe are looking for Head- Global Sales for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales Partner...
-
Head of Global Sales
3 weeks ago
Pune, India Sales & Profit Full timeWe are looking for Head- Global Sales for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales Partner...
-
Head of Global Sales
3 weeks ago
Pune, India Sales & Profit Full timeWe are looking for Head- Global Sales for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales Partner...
-
Head of Global Sales
2 weeks ago
Pune, India Sales & Profit Full timeWe are looking for Head- Global Sales for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales Partner...
-
Head of global sales-us
6 days ago
Pune, India Sales & Profit Full timeWe are looking for Head- Global Sales (majorly US) for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales...
-
Head of Global Sales-US
7 days ago
Pune, India Sales & Profit Full timeWe are looking for Head- Global Sales (majorly US) for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales...
-
Head of Global Sales-US
7 days ago
Pune, India Sales & Profit Full timeWe are looking for Head- Global Sales (majorly US) for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales...
-
Head of Global Sales-US
1 week ago
Pune, India Sales & Profit Full timeWe are looking for Head- Global Sales (majorly US) for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales...
-
Head of Global Sales-US
1 week ago
Pune, India Sales & Profit Full timeWe are looking for Head- Global Sales (majorly US) for our IT services business. In this role, you will based at Pune Head office and report to CEO - India. In this high impact role you will enable the success of aggressive growth plans by acquiring new customers in global markets. You will lead, coach and develop a world class Inside Sales team and Sales...
