Technical Writer
2 weeks ago
Job Responsibilities:
•Proactively explore solutions and understand the functionalities to be able to articulate them into clear documentation.
•Collaborate with internal teams (developers, quality engineers, product managers, usability experts) to understand product features and application behaviors.
•Collaborate with non-technical execution and operations teams to understand resource and documentation needs to support training and global best practices.
•Produce high-quality, clear, concise, user-friendly documentation (manuals, guides, etc.) meeting industry standards and tailored to the intended audience.
•Ensure timely updates of documentation in sync with application update rollouts.
•Work with internal teams, within the governance structure of the knowledge management ecosystem to support the knowledge maintenance process.
•Establish and adhere to style guides and templates for consistency. Ensure standardized terminology across all documentation.
•Categorize and organize information logically for easy retrieval. Utilize metadata and keywords to enhance searchability.
•Conduct regular reviews for accuracy, completeness, and clarity. Gather feedback to improve documentation quality.
•Ensure documentation accessibility to individuals with disabilities. Coordinate documentation localization for global audiences.
Key Skills:
• Attention to detail and ability to deliver high-quality content
• Quick grasp of complex technical concepts, translating them into clear and understandable text
• Self-starter, independent learner: Able to investigate and test independently in order to discover a feature set and translate it into documentation
• Basic understanding of content management systems
• Basic understanding of the software development life cycle (SDLC)
• Are well-organized and flexible and can manage your own time and workload
• Excel in collaborating across various teams and departments
• Have a passion for language and technology with strong problem-solving and analytical skills
• Have a curious and inquisitive mind and a willingness to learn from your successes and failures
Mandatory:
Should have experience working with International clients
Have at least five years of experience, particularly software and web application documentation
Excellent written communication skills in English
Can translate complex technical ideas into text that is accessible for a global audience
Industry: Open
Gender: Open
Experience: 4-8 Years.
Job Location: Goregaon, Mumbai
Working Days: 5 days (Hybrid)
Qualification: Graduation or Any Post Graduate
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