Help Desk Engineer
4 weeks ago
Company Website:
We are conducting Walk-in-Interview for Help Desk Engineer who have 0-1 year of work experience with good communication & strong technical skills. Please find below details for the interview.
Designation
: Help Desk EngineerNotice Period
: Immediate to 30 DaysWalk-in-Date:
1st April 2024Walk-in-Time:
11am to 1pmVenue
: Cessna Business Park, Kadubeesanahalli, Bangalore
Job Description
1. To configure, install, support and maintain IT hardware and software - PCs, laptops, printer, Windows operating systems, applications software, mobile2. Responsible for Helpdesk Support on desktop software & hardware and work with service providers in case of hardware failure3. To follow up procurement & delivery of hardware/software that are required by users4. Takes responsibility for projects as assigned timelines and deliverables5. Basic networking skills to include TCP/IP, DNS, WINS and DHCP with exposure to desktop network connectivity diagnostics and troubleshooting (LAN, WAN , Multicast ,Firewall)6. Versed in various remote access technologies (VPN, RDP,)7. Versed in supporting the Microsoft Office 365, Outlook/word/excel8. Installing and configuring office computer systems windows and MAC laptop/Desktop.9. Meeting with user to diagnose software, networking, or hardware issues in office or in Remote.10.Providing technical support on-site or via remote-access systems.11. Repairing hardware malfunctions, software issues, and networking problems.12. Maintaining good client relations.13. Tracking and managing work records.14. Compiling job reports.
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