GSA - F&B

Job DescriptionWe are seeking a dedicated and customer-focused Guest Service Associate (GSA) for our Food & Beverage department in Mysuru, India. As a GSA - F&B, you will play a crucial role in ensuring exceptional dining experiences for our guests while maintaining the highest standards of service and efficiency. Greet and escort guests to their tables, providing a warm and professional welcome Take food and beverage orders accurately, demonstrating knowledge of menu items and daily specials Serve food and beverages promptly and according to established service standards Maintain cleanliness and proper setup of tables, side stations, and dining areas Process payments and handle cash and credit transactions efficiently Collaborate with kitchen staff to ensure timely and accurate food preparation Address guest inquiries and concerns promptly and professionally Upsell menu items and promote special offers to maximize revenue Adhere to food safety and hygiene standards (HACCP) Assist in opening and closing procedures of the restaurant Support other F&B outlets during peak times or as required Attend regular team meetings and training sessions to stay updated on service standards and hotel policies QualificationsService-focused personality with a passion for hospitality Minimum 1 year of work experience in hotel operations or related food service role Relevant degree or diploma in Hospitality or Tourism Management is preferred Strong communication and interpersonal skills Ability to work efficiently in a fast-paced environment Thorough knowledge of food and beverage service standards Basic math skills for handling financial transactions Flexibility to work various shifts, including weekends and holidays Attention to detail and strong organizational skills Team player with a collaborative attitude Proficiency in English; knowledge of additional languages is a plus Ability to stand for extended periods and lift up to 25 pounds Additional InformationOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.