
Technical Writer
4 weeks ago
Job Title: Technical Writer Manufacturing ERP
Experience: 25 Years
Location: Aundh, Pune
Reports To: Director
Job Summary
We are looking for a skilled Technical Writer to create clear, concise, user-friendly, and high-quality documentation for our Manufacturing ERP solutions. This role involves working closely with subject-matter experts, developers, and cross-functional teams to build and maintain comprehensive documentation, knowledge repositories, and information architecture that align with organizational standards. The writer will also play a role in evaluating existing content, enhancing usability, and creating innovative methods to improve end-user success.
Responsibilities
- Research, outline, write, and edit technical content, collaborating with various departments to capture project requirements.
- Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation.
- Translate complex product and service information into polished, engaging, and user-friendly content suited for diverse audiences.
- Develop and maintain a detailed database of reference materials, including research, usability tests, and design specifications.
- Work with development and support leads to identify documentation repositories, revise and edit content, and determine the best solutions for data compilation and centralized storage.
- Research, create, and maintain information architecture templates that adhere to organizational and legal standards, ensuring scalability and easy data migration.
- Create content in alternative media formats to maximize usability while maintaining a consistent voice across all documentation.
- Continuously evaluate current content and propose innovative methods for improvement.
Required Skills and Qualifications
- 2+ years of experience as an effective technical writer.
- Proven ability to quickly learn and understand complex subject matter.
- Experience in writing documentation and procedure manuals for various audiences.
- Excellent written communication skills, with a keen eye for detail.
- Experience collaborating with engineers to improve user experience (e.g., design, UI), refine content, and create visuals/diagrams for technical support.
- Ability to manage multiple projects simultaneously.
Preferred Skills and Qualifications
- Bachelor's degree (or equivalent) in journalism, communications, or a relevant technical field.
- Strong understanding of the SDLC (Systems Development Lifecycle).
- Previous experience in software development.
- Professional certification (e.g., Society for Technical Communication).
- Experience using XML tools to create documentation.
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