Technical Writer

4 weeks ago

Pune, India Noetic Labs Full time

Job Title: Technical Writer Manufacturing ERP
Experience: 25 Years
Location: Aundh, Pune
Reports To: Director

Job Summary

We are looking for a skilled Technical Writer to create clear, concise, user-friendly, and high-quality documentation for our Manufacturing ERP solutions. This role involves working closely with subject-matter experts, developers, and cross-functional teams to build and maintain comprehensive documentation, knowledge repositories, and information architecture that align with organizational standards. The writer will also play a role in evaluating existing content, enhancing usability, and creating innovative methods to improve end-user success.

Responsibilities

  • Research, outline, write, and edit technical content, collaborating with various departments to capture project requirements.
  • Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation.
  • Translate complex product and service information into polished, engaging, and user-friendly content suited for diverse audiences.
  • Develop and maintain a detailed database of reference materials, including research, usability tests, and design specifications.
  • Work with development and support leads to identify documentation repositories, revise and edit content, and determine the best solutions for data compilation and centralized storage.
  • Research, create, and maintain information architecture templates that adhere to organizational and legal standards, ensuring scalability and easy data migration.
  • Create content in alternative media formats to maximize usability while maintaining a consistent voice across all documentation.
  • Continuously evaluate current content and propose innovative methods for improvement.

Required Skills and Qualifications

  • 2+ years of experience as an effective technical writer.
  • Proven ability to quickly learn and understand complex subject matter.
  • Experience in writing documentation and procedure manuals for various audiences.
  • Excellent written communication skills, with a keen eye for detail.
  • Experience collaborating with engineers to improve user experience (e.g., design, UI), refine content, and create visuals/diagrams for technical support.
  • Ability to manage multiple projects simultaneously.

Preferred Skills and Qualifications

  • Bachelor's degree (or equivalent) in journalism, communications, or a relevant technical field.
  • Strong understanding of the SDLC (Systems Development Lifecycle).
  • Previous experience in software development.
  • Professional certification (e.g., Society for Technical Communication).
  • Experience using XML tools to create documentation.

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