Senior Manager: Business Analyst

Ready to build the future with AI?
At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Manager-Business Analyst

Responsibilities

Collaborates with project sponsors to determine project scope and vision.

Review and Test developed solution vis-à-vis requirements

Understand business requirements and support in data exploration, classification, feature engineering

Communicates changes, enhancements, and modifications of business requirements to project managers, sponsors and other stakeholders so that issues and solutions are understood

Create process models, specifications , diagrams and charts to provide direction to developers and /or the project team

Develops and utilize standard templates to accurately and concisely write requirement specifications.

Have worked on Projects related to Service now and Power BI development

Manages and track status of requirements throughout project lifecycle; enforce and redefine as necessary

Communicate, Translate, and simplify business requirements to ensure buy-in from all stakeholders:

Assists with interpretation of customer requirements into feasible options and communicating these back to business stakeholders

Research, reviews, and analyses the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes

Qualifications we seek in you

Minimum Qualifications

Excellent Communication skill and effectively interact with business user

Ability to understand a customer's needs

Experience eliciting business requirements based on business imperatives

Working experience with MS Office, MS Visio, Office365 or similar collaboration tools

Project Management using Agile/waterfall methodologies (O).

Preferred qualifications:

Graduates and above

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Senior Manager

Primary Location India-Gurugram

Schedule Full-time

Education Level Bachelor's / Graduation / Equivalent

Job Posting Sep 10, 2025, 6:49:52 AM

Unposting Date Ongoing

Master Skills List Operations

Job Category Full Time