Product Manager

2 months ago

Mumbai, India Sampoorna Consultants Pvt. Ltd Full time

Job Description :

- 8-12 years' experience

- Ideally with a BBPS/ Payments/ e-Commerce background

- Experience in providing support for payment related product implementations.

- Experience in developing/managing high volume digital transactions

- Experience in managing and supporting third party ERP solutions and other third party applications (desirable)

- Domain knowledge of digital transaction platforms-BBPS, Bill Payments, Payment Gateway, e-Commerce.

- Ability to manage & Support production support related aspects both in terms of technical and functional.

Job Description / Responsibilities:

- Strong written and oral communications skills, proven ability to handle partnerships and customers

- Understanding of various payment systems and processes

- Ability to learn quickly and to share knowledge with team mates.

- Ability to manage projects independently.

- Ability to leverage data to identify production issues & Strong problem solving skills.

- Able to manage multiple stakeholders

- Ability to drill production data for production issue analysis and generate MIS/Reports based production data.

- Ensure compliance related support with applicable legal, regulatory requirements.

- Establish a process of constantly benchmarking the platform with respect to production support related aspects and take necessary corrective action if needed

- Build a team for User Acceptance Testing (UAT) and building a comprehensive repository of test cases for production related issues and troubleshooting.

- Eye for detail

- Ability to define end to end processes

- Innovative for new product ideas

- Project Management

Candidate must be :

- Excellent communication skills, ability to handle clients in a mature and highly responsive manner.

- Familiarity with technology/ web based applications/ process mapping skills/ business requirements definition.

- Ability to manage a team of resources; interact with multiple teams and effective delivery of the final requirement.

- Familiarity with systems; and ability to understand/ use internet based platforms.

- Strong people & Technical project management skills are must.

- Creating Requirement documents and Functional documents

- Managing Vendors

Technical Knowledge :

- Hands-on with Linux/Unix Commands.

- Knowledge of Putty and its related Commands

- SFTP/FTP file sharing knowledge

- WebSphere

- IIS/SSL certificate installation knowledge Base.

- Knowledge of REST and SOAP based web services.

- Hand-On with Postman kind of tools for web service testing and troubleshooting.

- Knowledge of various encryption mechanism such as AES256, RSA, SHA256, HMAC etc.

- Good to have JAVA, .NET and PHP basics.

- Hands on knowledge of MS Office, Excel, PowerPoint.

(ref:hirist.tech)

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