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Store Manager

2 months ago

ahmedabad, India Reliance Retail Full time

Job Overview

We are looking for a dedicated Store Manager to join our team at the Reliance Ritu Kumar store on C G Road, Ahmedabad. This is a full-time, mid-level position requiring 4 to 6 years of work experience in retail. As a Store Manager, you will be responsible for overseeing retail operations, driving sales, maintaining excellent customer service, and ensuring effective team leadership and management.


Qualifications and Skills

  • Customer Service (Mandatory skill): Demonstrated ability to provide superior customer service by addressing customer inquiries and resolving complaints.
  • Sales Management (Mandatory skill): Proven track record in driving sales and meeting sales targets in a retail environment.
  • Retail Operations (Mandatory skill): In-depth knowledge of retail operations including inventory management, store upkeep, and compliance with company policies.
  • Visual Merchandising: Experience in creating visually appealing store layouts and product displays to drive sales.
  • Inventory Management: Expertise in managing stock levels, orders, and ensuring product availability.
  • Team Leadership: Ability to lead, train, and motivate a team to achieve store objectives.
  • Fashion: Knowledge of current fashion trends and ability to apply this in store styling and customer suggestions.
  • Apparel: Understanding of different types of apparel, fabrics, and fitting to assist customers effectively.


Roles and Responsibilities

  • Oversee daily operations of the Reliance Ritu Kumar store on C G Road, Ahmedabad, ensuring smooth and efficient functioning.
  • Drive sales and profitability by meeting or exceeding sales targets and managing store expenses.
  • Ensure high levels of customer satisfaction through excellent service and prompt resolution of complaints and queries.
  • Manage inventory by maintaining accurate stock levels, placing orders, and minimizing stock losses.
  • Implement visual merchandising strategies to enhance the stores appeal and optimize product displays.
  • Lead, motivate, and train the store team to achieve sales goals and maintain high performance standards.
  • Monitor store performance through sales analysis and inventory management reports, making necessary adjustments to improve results.
  • Adhere to company policies, procedures, and compliance requirements ensuring a safe and secure working environment.
  • Collaborate with the corporate team to ensure alignment with company objectives, initiatives, and marketing campaigns.