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Treatment Coordinator
2 months ago
We’re Hiring: Treatment Coordinator
Are you an organized, communicative, and patient-focused individual with a passion for dental care? Ridgetop Dental International is looking for an enthusiastic Treatment Coordinator to join our dynamic team. If you have the skills to guide patients through comprehensive treatment plans, manage appointments and ensure an exceptional patient experience, this role is for you
Position : Treatment Coordinator
Location : Ridgetop Dental International, Bengaluru
Employment Type : Full-Time
Responsibilities
- Collaborate with a team of MDS specialists to propose comprehensive treatment plans and help patients complete their treatments.
- Present treatment plans to patients, address their concerns, and explain the importance of completing treatments.
- Gain acceptance for treatment plans by explaining associated costs and timelines.
- Guide patients through Ridgetop's processes for scheduling, pre-payments, and cancellation policies.
- Develop knowledge of procedures like Dental Implants, Orthodontics, Root Canals, Cosmetic Smile Design, Veneers, and more.
- Understand treatment estimates, fee schedules, and financing options.
- Achieve monthly and quarterly production goals as assigned by the corporate team.
- Attend wellness programs and propose limited dental exams for corporate employees.
- Collect patient referrals and testimonials for social media after treatment completion.
- Follow up with patients, schedule appointments, and ensure compliance with registration forms and treatment plans.
- Handle patient flow and make confirmation calls for next-day appointments.
- Maintain daily, weekly, and monthly reports (Production Planning, Conversion Rates, Acceptance Ratios, etc.).
- Stay up-to-date with the latest trends in dentistry to provide accurate patient guidance.
- Take on additional responsibilities as assigned by management.
Qualifications
- Graduate from a reputed institution with at least 2+ years of relevant experience.
- Experience in patient management within a fast-paced environment.
- BDS graduates preferred, MBA/MHA are an added advantage.
- Strong communication skills, both written and verbal, with excellent negotiation and presentation abilities.
- Proven organizational skills with a focus on accuracy and attention to detail.
- Ability to work well under pressure and handle multiple tasks.
- Team player with the ability to make independent decisions and be accountable for them.
Skills
- Strong Interpersonal Skills
- Knowledge of Dental Procedures (Implants, Orthodontics, etc.)
- Proficient in Microsoft Word, Excel, and PowerPoint
- Patient Flow and Appointment Management
If you're ready to take on a key role in ensuring smooth treatment experiences for patients, apply now to be a part of our dedicated team at Ridgetop Dental International
