Client Service Advisor
4 weeks ago
Profile
DUTIES & RESPONSIBILITIES
Drive and achieve individual and team objectives and be accountable for CSC and sales results. Strive to discover our clients, their every need and guide them across the brand through a virtual platform (phone, email, chat,) and provide the best client experience. Inbound & outbound virtual clienteling and provide the knowledge on overall brand and all products. Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster brand loyalty. Understanding of store operations and BOH Learn and master Brand and product knowledge. Respect Louis Vuitton Brand standards in terms of grooming and behaviour Follow the company’s policies and procedures.
Additional information
EXPECTED ATTITUDES & SKILLS
Curiosity Empathy Agility Commercial Mindset Passion for the Brand Professional Attitude Responsibility & OwnershipQUALIFICATIONS:
Bachelor's degree or higher 0-2 years of relevant experience A person with a clear sense of sales goals and excellent communication skills-
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