Current jobs related to Program Manager - Mumbai - Zycus
-
Program Manager
1 week ago
Mumbai, India Srujna Full timeSrujna is excited to announce that we are hiring a Program Manager! If you are passionate about making a difference and have the skills to lead and inspire, we want to hear from you.Program Manager Position at SrujnaLocation: Mumbai, IndiaReports To: Chief Operations OfficerJob Type: Full-timeResponsibilities:Plan, execute, and monitor programs to achieve...
-
Program Manager
3 weeks ago
Mumbai, India Ants Skill Varsity Full timeCompany DescriptionAnts Skill Varsity in Mumbai focuses on skill development, employability skills, domain skills, placements, entrepreneurship, and group enterprises. The organization is committed to providing comprehensive training and support to individuals seeking to enhance their skills and career opportunities.Role DescriptionThis is a contract role...
-
Program Manager
6 days ago
mumbai, India Schbang Full timeJob Title: Program Manager Job Description: Overview: We are seeking a dynamic and experienced HiPo Program Manager to lead and manage Schbang‘s High Performers (HiPo) program. This role is pivotal in identifying, nurturing, and retaining our top talent, ensuring they are equipped with the skills and opportunities to drive innovation and growth within...
-
Program Manager
1 week ago
mumbai, India Srujna Full timeSrujna is excited to announce that we are hiring a Program Manager! If you are passionate about making a difference and have the skills to lead and inspire, we want to hear from you.Program Manager Position at SrujnaLocation: Mumbai, IndiaReports To: Chief Operations OfficerJob Type: Full-timeResponsibilities:Plan, execute, and monitor programs to achieve...
-
Program Manager
3 weeks ago
Mumbai, India Ants Skill Varsity Full timeCompany Description Ants Skill Varsity in Mumbai focuses on skill development, employability skills, domain skills, placements, entrepreneurship, and group enterprises. The organization is committed to providing comprehensive training and support to individuals seeking to enhance their skills and career opportunities. Role Description This is a...
-
Program Manager
3 weeks ago
Mumbai, India Ants Skill Varsity Full timeCompany DescriptionAnts Skill Varsity in Mumbai focuses on skill development, employability skills, domain skills, placements, entrepreneurship, and group enterprises. The organization is committed to providing comprehensive training and support to individuals seeking to enhance their skills and career opportunities.Role DescriptionThis is a contract role...
-
Program Manager
3 weeks ago
Mumbai, India Ants Skill Varsity Full timeCompany DescriptionAnts Skill Varsity in Mumbai focuses on skill development, employability skills, domain skills, placements, entrepreneurship, and group enterprises. The organization is committed to providing comprehensive training and support to individuals seeking to enhance their skills and career opportunities.Role DescriptionThis is a contract role...
-
Program Manager
3 weeks ago
Mumbai, India Ants Skill Varsity Full timeCompany Description Ants Skill Varsity in Mumbai focuses on skill development, employability skills, domain skills, placements, entrepreneurship, and group enterprises. The organization is committed to providing comprehensive training and support to individuals seeking to enhance their skills and career opportunities. Role Description This is a contract...
-
Program Manager
1 week ago
mumbai, India Srujna Full timeSrujna is excited to announce that we are hiring a Program Manager! If you are passionate about making a difference and have the skills to lead and inspire, we want to hear from you. Program Manager Position at Srujna Location: Mumbai, India Reports To: Chief Operations Officer Job Type: Full-time Responsibilities: Plan, execute, and monitor programs...
-
Program Manager
2 weeks ago
Mumbai, India Srujna Full timeSrujna is excited to announce that we are hiring a Program Manager! If you are passionate about making a difference and have the skills to lead and inspire, we want to hear from you. Program Manager Position at SrujnaLocation: Mumbai, India Reports To: Chief Operations Officer Job Type: Full-timeResponsibilities: Plan, execute, and monitor programs to...
-
Program Manager
2 weeks ago
Mumbai, India Srujna Full timeSrujna is excited to announce that we are hiring a Program Manager! If you are passionate about making a difference and have the skills to lead and inspire, we want to hear from you. Program Manager Position at SrujnaLocation: Mumbai, India Reports To: Chief Operations Officer Job Type: Full-timeResponsibilities: Plan, execute, and monitor programs to...
-
Program Manager
7 days ago
mumbai, India Srujna Full timeSrujna is excited to announce that we are hiring a Program Manager! If you are passionate about making a difference and have the skills to lead and inspire, we want to hear from you. Program Manager Position at SrujnaLocation: Mumbai, India Reports To: Chief Operations Officer Job Type: Full-timeResponsibilities: Plan, execute, and monitor programs to...
-
Program Manager
2 months ago
Mumbai, India Nimaya Foundation Full timeDesignation:Program ManagerLocation:Mumbai - Work from OfficeWorking days:5 days a week including some SaturdaysAbout Nimaya ( )Co-founded by social entrepreneurs Navya Naveli Nanda and Samyak Chakrabarty, Nimaya is a not-for-profit organization dedicated to accelerating the careers of young women with big dreams who come from restrictive circumstances. The...
-
Program Manager
3 weeks ago
Mumbai, India Nimaya Foundation Full timeDesignation: Program Manager Location: Mumbai - Work from Office Working days: 5 days a week including some Saturdays About Nimaya ( ) Co-founded by social entrepreneurs Navya Naveli Nanda and Samyak Chakrabarty, Nimaya is a not-for-profit organization dedicated to accelerating the careers of young women with big dreams who come from...
-
Program Manager
2 months ago
Mumbai, India Nimaya Foundation Full timeDesignation: Program ManagerLocation: Mumbai - Work from Office Working days: 5 days a week including some Saturdays About Nimaya (www.nimaya.in) Co-founded by social entrepreneurs Navya Naveli Nanda and Samyak Chakrabarty, Nimaya is a not-for-profit organization dedicated to accelerating the careers of young women with big dreams who come from...
-
Program Manager
3 months ago
Mumbai, India Nimaya Foundation Full timeDesignation:Program ManagerLocation:Mumbai - Work from Office Working days: 5 days a week including some Saturdays About Nimaya (www.nimaya.in) Co-founded by social entrepreneurs Navya Naveli Nanda and Samyak Chakrabarty, Nimaya is a not-for-profit organization dedicated to accelerating the careers of young women with big dreams who come from...
-
Program Manager
3 months ago
Mumbai, India Nimaya Foundation Full timeDesignation: Program Manager Location: Mumbai - Work from Office Working days: 5 days a week including some Saturdays About Nimaya ( Co-founded by social entrepreneurs Navya Naveli Nanda and Samyak Chakrabarty, Nimaya is a not-for-profit organization dedicated to accelerating the careers of young women with big dreams who come from...
-
Program Manager
2 months ago
Mumbai, India The Lighthouse Project India Full timeWe Are Hiring a Program Manager Role: Managing the Mentoring Program on a daily basis, Conducting skill-based sessions with Mentees (Youth), Supervising a Team of Program Coordinators• Qualification: B.A. BMS, Bachelors or Master's in Social Work or other related fields• Work Experience: 8 to 12 years in Social Sector orCorporate Sector roles• Salary:...
-
Program Manager/ Associate Program Manager
2 months ago
Mumbai, India Kautilya Bharat Full timeProgram Manager / Associate Program Manager-Program Manager / Associate Program Manager is the head of campaigns and works with the organization team. He/she has to communicate & coordinate inhouse team members as well as ground team to develop and manages end-to-end execution of campaign strategies, coordinates with campaign teams, and manages stakeholder...
-
Program Manager
3 weeks ago
mumbai, India Ants Skill Varsity Full timeProgramme Manager Location: Mumbai, IndiaCompany: Ants Skill VarsityAbout Us: Ants Skill Varsity is a leading skill development organization focused on equipping individuals with the essential skills to succeed in the tech, healthcare, and commerce sectors. We emphasize employability skills, domain-specific knowledge, placements, entrepreneurship, and...
Program Manager
3 months ago
We Are An Equal Opportunity Employer:
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.Job Description
Zycus
is looking for
Program Manager - Customer Success & Operations
with atleast 12 to 15 years of experine in a Customer Success OR Account Management . In this role you will be Identify, nurture the cross-sell and up-sell opportunities, demo, renewals, ROI and product capabilities to existing customers. Prodiving solution for customers during operations .Support pre-sales activities, which includes: responding to RFPs; attending and presenting demos.The
Program Manager - Customer Success & Operations
will work as part of a project team to deliver analytical, solution-oriented services to Fortune 500 clients. Based upon experience, specific responsibilities may include:
Role and Responsibilities:
• You will be responsible for customer relationship with our global Enterprise customers and customer retention along with other areas which fall under the global customer success portfolio.• Design and build Customer Success Strategy to create a strong and loyal customer base and ensuring company's growth• Identify opportunities for continuous improvement• Help foster company-wide culture of Customer Success• Be passionate about Customer success through Continuous Value Engineering and Operational Delight• Be a trusted advisor to customer and build relationships with Customer's C-Level for aligning Customer's vision and key KPIs with Zycus' Continuous Value Delivery Framework• Improve customer experience, develop strategies to address issues & improve CX• Generate leads and opportunities for cross-sell to Customer Account Management Team• Own Zycus' Renewal and be responsible to exceed targets through Continuous Adoption and Value Tracking for customer• Create ROI and Value proposition to customer for continued renewal of contracts and business growth. Work with Customer Account Management team in drafting Contracts / amendments for renewals.• Responsible for continuous improvement in Operational Excellence for Value Consulting, Issue Management and Support.• Should have experience of leading large teams with handson experience in refactoring business processes for higher efficiency and customer delight.• Manage the delivery and follow ups of proactive support designed to reduce costs and reactive support cases.• Define processes for delivering solution effectively with high quality, productivity and early / on-time delivery.• Get high customer satisfaction on all projects (min 8 on a scale of 10) with a focus on moving towards Perfect 10• Has an extensive experience in handling global customer majorly US, EMEA, APAC & ANZ.• Create / enable creation of project planning document and sign-off in the Operational phase.• Create environment for knowledge sharing within team to boost technical / operational knowledge.• Own customer reference ability target for greater than 80%Job Requirement• 12-15 years’ experience in Account Management, Operations management, and Customer support at technology companies.• Experience in leading Customer Success, Delivery, and Support function in a leadership capacity required.• Preferable from SaaS background.• Prior experience of working in an eProcurement software domain will be an added advantage.• Should have experience of working with Global Customers.• Should have Strategic Vision and leadership skills.
Education & Background
Graduation/Post Graduation (Full time) from Tier 1 Institute/B-School is must.
Why You Should Join Zycus
Cloud Product Company:
We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.A Market Leader:
Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.Move between Roles:
We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organizationGet a Global Exposure:
You get to work and deal with our global customers.Create an Impact:
Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore
