Murex technical support consultant

4 weeks ago


Bangalore, India Luxoft Full time

Project Description: This role supports the Murex platform by ensuring system availability, incident resolution, and production stability. You will work closely with technology teams to maintain a resilient environment for trading and risk management systems. Responsibilities: Monitor and support Murex applications to ensure availability and performance. Troubleshoot and resolve production incidents within SLA timelines. Perform log analysis, root-cause identification, and provide permanent fixes. Coordinate with infrastructure, DBA, and network teams for environment-related issues. Support system upgrades, patching, and performance tuning activities. Mandatory Skills Description: 2-4 years of experience in IT support with hands-on exposure to Python/Java, Cloud (AWS & Azure), and Postgre SQL. At least 2 years of direct experience with Murex. Strong analytical and troubleshooting skills. Good communication and coordination abilities. Nice-to-Have Skills Description: Knowledge of ITIL processes (incident, problem, and change management). Experience with automation or scripting for production support. Exposure to financial products and trading systems.



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