Residences Concierge
4 hours ago
POSITION SUMMARY Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners’ reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in logbooks. Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Adhere to the highest standards of The Ritz-Carlton service excellence. PREFERRED QUALIFICATIONS Education: High school diploma or . equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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Head Concierge
2 days ago
Mumbai, Maharashtra, India Crest Property Solutions Full time ₹ 12,00,000 - ₹ 24,00,000 per yearTeam: ManagementJob PurposeThe Head Concierge is responsible for leading and strategizing the overall concierge services across multiple sites, including the setup of physical concierge desks, implementation of e-concierge platforms, collaboration on application development with technical teams, establishing partnerships with service and vendor providers...
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Head Concierge
7 days ago
Mumbai, Maharashtra, India Crest Property Solutions Private Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Description: Head ConciergeSection I: Basic InformationFieldDetailsJob TitleHead ConciergeLocationReporting toOperations DirectorSection II: Job PurposeThe Head Concierge is responsible for leading and strategizing the overall concierge services across multiple sites, including the setup of physical concierge desks, implementation of e-concierge...
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Head Concierge
3 days ago
Mumbai, India Crest Property Solutions Private Limited Full timeJob Description Job Description: Head Concierge Section I: Basic Information Field Details Job Title Head Concierge Location Reporting to Operations Director Section II: Job Purpose The Head Concierge is responsible for leading and strategizing the overall concierge services across multiple sites, including the setup of physical concierge desks,...
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Concierge Associate
55 minutes ago
Mumbai, Maharashtra, India Marriott International Full time ₹ 2,50,000 - ₹ 4,50,000 per yearAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThree Sixty West Mumbai, Dr. A B Road, Mumbai, Maharashtra, India, 400025ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYRespond to Residence owners' and their guests' requests for visitor information, special arrangements, or services (e.g.,...
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Assistant Concierge Manager
1 week ago
Mumbai, India Four Seasons Hotels and Resorts Full timeAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Assistant Concierge Manager
2 weeks ago
Mumbai, Maharashtra, India Four Seasons Full time ₹ 12,00,000 - ₹ 24,00,000 per yearAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Assistant Concierge Manager
2 weeks ago
Mumbai, Maharashtra, India Four Seasons Hotels Full timeAbout Four Seasons Four Seasons is powered by our people We are a collective of individuals who crave to become better to push ourselves to new heights and to treat each other as we wish to be treated in return Our team members around the world create amazing experiences for our guests residents and partners through a commitment to luxury with genuine heart...
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Guest Relation Executive
4 days ago
Mumbai, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. **Job Summary**: The Concierge serves as the primary point of contact for guests or residents, providing exceptional service by handling requests, offering information, and ensuring a welcoming environment. This role is key in enhancing the overall experience by delivering personalized...
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Income Auditor
1 week ago
Mumbai, India Four Seasons Hotels and Resorts Full timeAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Income Auditor
2 weeks ago
Mumbai, Maharashtra, India Four Seasons Hotels Full timeAbout Four Seasons Four Seasons is powered by our people We are a collective of individuals who crave to become better to push ourselves to new heights and to treat each other as we wish to be treated in return Our team members around the world create amazing experiences for our guests residents and partners through a commitment to luxury with genuine heart...
