Systems Engineering Advisor

2 days ago

Noida, India NTT DATA Full time

Job Description :Provides 3rd-level technical support for SCCM server downtime, able to handle requests and incidents arising from SCCM infrastructure, Microsoft Azure concepts and co-management or Autopilot using Intune. Advance level of knowledge about SCCM infrastructure, primary site servers, secondary site servers and distribution points, co-management and Cloud Management Gateway. Expert knowledge of current toolset: Microsoft Endpoint Manager (Config Manager, Intune). Interfaces with customer and account-based teams on projects. Performs complex troubleshooting activities. Provides 3rd-level technical support in resolving internal and customer technical issues. Knowledge in Infrastructure Management using SCCM and co-management. Provides 3rd-level technical support on various Imaging engines and Windows 10/11 imaging technology (SCCM OSD & Intune Autopilot). Number of images to be managed: 2 Able to develop custom deployment scripts; VBS, batch, PowerShell. Understanding on Package server, Task server, server concepts. Strong in troubleshooting Windows server/client and Networking issues, server side as well as client-side issues. Resilient in troubleshooting; able to create custom scripts for gathering the inventory from client endpoints. Knowledge of SCCM Client management Suite all Levels. Should be able to generate custom reports using SQL queries. Should be able to handle P1 / P2 major incident scenarios. Single point of escalation to all technical issues. Qualifications: 10+ years of relevant experience or equivalent combination of education and work experience. Demonstrates a good understanding of current scripting technologies and batch commands. Demonstrates good knowledge of windows server administration to include AD, domains, policies etc. In-depth knowledge of configuration management principles and best practices. About NTT DATA Services NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. Apply Listen to the story of Employee Voice Annette Barnabas Business Analysis Associate Director India Read more Vanathi Asok Director – Project and Application Services India Read more Swathi Sujir Business Operations Supervisor India Read more Apply Back to search results

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