Bangalore

3 weeks ago

Bengaluru, India Hotel Industry Full time

Company Description

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Role Description

This is a full-time on-site role located in Bengaluru. As a team member in the hotel industry, you will be responsible for ensuring exceptional customer service, managing guest check-ins and check-outs, handling reservations, and addressing guest inquiries. Additional responsibilities include maintaining records, coordinating with housekeeping and maintenance staff, and ensuring a high standard of cleanliness and safety. You will also support marketing efforts, manage social media presence, and assist in event planning and execution.

Qualifications

  • Excellent communication, interpersonal, and customer service skills
  • Experience in guest relations and hospitality management
  • Ability to handle reservations, billing, and administrative functions effectively
  • Proficiency in using hotel management software and office applications
  • Strong organizational skills and attention to detail
  • Ability to work flexible hours, including weekends and holidays
  • Previous experience in the hotel industry is a plus
  • Degree or diploma in Hospitality Management or related field

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