Center Manager

5 days ago

Panjim, India Dr Nishita's Cosmetic Clinics pvt ltd Full time

ROLE & RESPONSIBILITIES: CENTER MANAGER

Duties will be varied and will include but are not limited to:

ü To ensure that the clinic meets/exceeds the sales targets provided to it.

ü To take the responsibility of complete operations in the clinic such as clinic infrastructure, machines, stocks, tools, petty cash and the operational standards.

ü To Maintained Fixed Assets registers and take care of the fixed assets in the clinic.

ü Train, Guide, retained and motivate the clinic teams to perform better.

ü To be responsible to send HR related things to HR department like Attendance, New joinee, left etc.

ü To be responsible for Ensuring Standardization of Clinics as per SOP.

ü To be responsible for Product Explanation / Consultations / Counseling & Closing.

ü To be responsible for Service Sale, Products Sale, Medicines Sale, Up Selling & Cross Selling.

ü To be responsible for retention and daily appreciation of staff.

ü Evaluate employee performance and develop individual development plans.

ü Quarterly KRA of existing staff and monthly KRA of new staff.

ü To be responsible for assisting training staffs.

ü To be responsible for implementing at clinic any new policy / SOP.

ü To be responsible to take reference, Review & Feedback from patient.

ü To be responsible for Handling Customer Complaints & Queries.

ü Reporting to Management / ASM / RSM / NATIONAL HEAD about Performance of clinic/ MIS/ Reports.

ü To be responsible for ensuring grooming standards as per the company are met.

ü Should take up Hair Treatments as and when required / instructed in case of exigency and emergency requirement.

ü Handle front desk Receiving Calls and give apt. Make sure all patients goes with next apt.

ü To maintained stock and Clinic cash & Petty Cash.

ü Do billing in ERP as and when required.

ü To make sure clinic have buffer stock at any given point of time and coordinate with back office for the same.

SKILLS:

ü Humility, Being Polite and empathetic towards Staff & Patients.

ü Being Approachable & Friendly.

ü Active Listening.

ü Pleasant and Confident.

ü Persuasion Skills.

ü Excellent Communication Skills.

ü Excellent Presentable Skills.

ü Excellent Team Management Skills

ü Patience & Assertiveness.

ü Good Computer Knowledge.

ü Multitasking across various roles in the clinic to ensure prompt Patient Service.

ü Good People Management Skills.

Time- 10am to 7pm

Work From Office

Work days: Six days working (one off on a weekday)

Job Type: Full-time

Pay: From ₹40,000.00 per month

Benefits:

  • Provident Fund

Application Deadline: 16/09/2025

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