Client Delivery Technical Analyst
3 weeks ago
Job Description:
Accountable for the success of the clients Implementation: works towards a smooth, efficient deployment & integration experience and go-liveReceives hand-off of documented client solutions from the sales engineering team and prepares the implementation planEngages with the customers teams to assist in the correct implementation, integration, testing, and go-live processDocuments the clients integrated solutions: Features integrated, SDKs used, sales flows, customer journey, special requirements, or setupResponsible for the end to end certification process, client integration signoff and handoff to post sales teamCreates client facing code samples and Contributes relevant content to the developer centerPrepares collateral to handover to Support\VIP teamCollaborating with cross-functional teams to support product roll-outs and provide input on future feature sets and
Capabilities :
Tracking all integration projects in SalesforceEscalating issues and proposing improvements to the Development, Product, and/or Operations teamsProviding training to other teams as requiredWorking knowledge of XML, JAVA, REST, SOAP etcBasic knowledge of SQL, including ability to author ad-hoc database queries.Is comfortable writing code in Ruby, Python, JavaScript, Java and enjoys learning new languages and technologies.Has experience integrating Paysafe APIs (major plus)Experienced integrating RESTful APIs into web applications (a plus)Is experienced with Github or the likes.
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