Travel Consultant

3 weeks ago

Bengaluru, India Dnata Full time

Job Purpose: Reporting to the Reservation & Sales Supervisor, the jobholder will directly interact with clients and potential clients to provide superior and consistent quality of travel services. S/He will handle complex transactions and advise clients on the finer points of difficult itineraries as well as provide them efficient travel solutions and up to date information.

Job Outline


• Provide the highest standard of customer service to corporate clients using the applications and systems made available by the company to ensure error free itineraries and travel arrangements that maximise customer satisfaction as well as revenues for dnata.


• Engage the customer and sell dnata Travel products to clients at every opportunity, ensuring maximum sales of auxiliary products to increase revenues.


• Make travel related arrangements (reservations, issue tickets, Visa) for clients while ensuring that all relevant airline / hotel rules and regulations have been complied with, and that the product delivered is commensurate with client requirements and expectations.


• Inform customers about mandatory requirements covering their journey such as passport, visa, health and insurance requirements as well as other details such as check-in arrangements and baggage allowance.


• Maintain an excellent working relationship with clients through accurate and complete update of all areas of the client profiles. All details communicated to clients including fare quotes shall be updated in system.


• Handle refunds in line with department procedures and guidelines ensuring that refunds are processed accurately without delay.


• Read, assimilate and implement all changes to computers systems, airline fares, schedules and other relevant procedures, filing if necessary relevant information/material for reference, to deliver an unrivaled service to clients.


• Assist the Reservation and Sales Supervisor in closing sales at the end of day, banking monies received, and in providing reports on service and sales as and when required by the senior management. Provide assistance and guidance in the training of junior staff.


• Ensure all revenue documents issued are correctly reported on a daily basis, in the back office system to enable accurate invoicing by the accounts department. Any discrepancies/issues that may arise should be escalated to the supervisor.


• Manage close working relationships with contracting and operation teams.

Critical Competencies


• Customer service orientation


• Initiative and commitment to achieve


• Attention to detail and quality


• Organising for results


• Effective communication


• Interpersonal ability

Qualifications / Skills / Experience


• University degree in business or related discipline.


• Minimum of 4 years front line travel experience as a reservation/sales agent.


• IATA/UFTAA certification.


• Knowledge of fare construction and ticketing with good knowledge of Computerised Reservation Systems (CRS) MARS/Galileo/Sabre/Amadeus.


• Strong verbal and written English is a must.


• Knowledge of world geography and major carrier networks to facilitate quick itinerary planning.


• Knowledge of world wise visa for corporates


• Interpersonal ability, telephone and customer service skills.


• Previous experience / awareness of the Indian market in airline / travel industry would be an advantage.

Job Type: Full-time

Pay: 60, ,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

  • Travel Consultant Ii

    3 weeks ago

    Bengaluru, Karnataka, India BCD Travel Full time

    Your ideas can drive the future of corporate travel Join BCD and challenge the status quo Travel AgentFull time BangaloreYou will report to PrabhuAs a Travel Consultant you are the face of our company You ll communicate and respond to request for current and new clients helping them travel smart and achieve more Do you communicate effortlessly and...

  • Travel Consultant III

    2 weeks ago

    Bengaluru, Karnataka, India BCD Travel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo Travel Agent (Office Based) Full time, Bangalore As a Travel Consultant, you are the face of our company. Youll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate...

  • Travel Consultant II

    2 weeks ago

    Bengaluru, Karnataka, India BCD Travel Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description Do you want to contribute to creating best-in-class corporate travel programs? Then we are looking for you Travel Agent (Office Based) Full time, Bangalore As a Travel Consultant, you are the face of our company. Youll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you...

  • Travel / Senior Travel Consultant

    6 days ago

    Bengaluru, Karnataka, India BCD Travel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Your ideas can drive the future of corporate travel. Join BCD and challenge the status quoTravel / Senior Travel AgentFull time, Bangalore, IndiaAs a Travel / Senior Travel Agent, you are the face of our company. Youll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly...

  • Travel Consultant I

    2 days ago

    Bengaluru East, Karnataka, India Tour Travel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Date: Oct 8, 2025Location:IN, Bangalore, Office (SSC), India, APACTravel Agent (Office Based)Full time, BangaloreAs a Travel Consultant, you are the face of our company. You'll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? –...

  • Travel Consultant

    4 days ago

    Bengaluru, Karnataka, India American Express Global Business Travel Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Senior Travel Consultant Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel Consultant, you'll join our highly...

  • Travel Consultant II

    1 day ago

    Bengaluru, India Tour Travel Full time

    Job Description Date: Sep 23, 2025 Location: IN, Bangalore, Office (SSC), India, APAC Travel Agent (Office Based) Full time, Bangalore As a Travel Consultant, you are the face of our company. You'll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer...

  • Senior Travel Consultant

    3 weeks ago

    Bengaluru, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel Consultant, you'll join our highly skilled team, providing outstanding...

  • Senior Travel Consultant

    1 week ago

    Bengaluru, Karnataka, India American Express Global Business Travel Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.As a Travel Consultant, you'll join our highly skilled team, providing outstanding...

  • Travel Consultant Ii

    3 weeks ago

    Bengaluru, Karnataka, India BCD Travel Full time

    Your ideas can drive the future of corporate travel Join BCD and challenge the status quo Your ideas can drive the future of corporate travel Join BCD and challenge the status quo InterestedReady to join the journey Apply now We re dedicated to building a diverse inclusive and authentic workplace If you re excited about a role but your experience...