Senior Engineer

3 months ago

chennai, India AstraZeneca Full time

Job Title: Senior Engineer - Collaboration

Career Level - D2

Introduction to role:

Join us at AstraZeneca, a world-leading Pharmaceutical company operating in over 100 countries. We are seeking a Senior Engineer for our Workplace Conferencing team. This role requires a deep understanding of technology and the ability to respond to user needs in a timely manner. As a conferencing engineer, you will harmonise with colleagues from various groups and executive levels, providing solutions to their technical needs.

Function/Team – Partnership Services reside in the Infrastructure organization in AZ IT under ETS – Hybrid Operation.

The team is responsible for the following areas of IT:

Document storage and Workflow services

Microsoft Office 365 (Mail, SharePoint, OneDrive, Teams, Forms, Power Automate etc.)

, Nintex, DocuSign etc.

Mail, Calendar and Unified Communication

Microsoft Office 365 (Outlook, Teams & Skype For Business etc.)

The Consultant will assist with the design, development, implementation and support of AstraZeneca IT Infrastructure technology. Working under mentorship of more senior employees, the role holder will be involved in analyzing requirements, implementing components of solutions as well as supporting solution improvements and maintenance, which may require a close collaboration with third party suppliers. The Associate IT Infrastructure Engineer will adhere to the established AstraZeneca lifecycle methodology and practices. This may include maintaining program libraries and user documentation of individual components within solutions.

Role and Responsibilities

Develops technical expertise and shares knowledge as the need arises with project teams working on the development, implementation, maintenance and improvement of IT Infrastructure Operations solutions

Provides support in reviewing technical designs and ensuring consistency to the AZ Architecture Roadmap, Information Services Strategy and High-Level Designs, as well as regulatory requirements and standards

Assists in the preparation of arguments, Request for Proposals, supplier selection and evaluation of proposals

Assists more senior employees in defining infrastructure solutions, ensuring alignment with the target benefits and value encouraged

Assists in the design, development, configuration and documentation of infrastructure components

Provides support with performance analysis and document solution components

Collections and collates management reporting information on existing infrastructure solutions and services

Performs maintenance and support activities, routine analysis and evaluation on resource requirements vital to maintain and/or expand service levels

Supports investigations of problems within existing solutions applying ITIL principles

Must demonstrate the capability to identify and propose innovative solutions to improve service performance

Essential Skills and experience

Higher education with confirmed capability to perform in a sophisticated IT environment

Prior experience in an Information Services/Information Technology environment with good discernment

Experience of looking after 3rd party suppliers

Experience of working within a quality and compliance environment and application of policies, procedures and guidelines

Evidence of crafting, testing and maintaining solutions

Experience of sharing knowledge/ information and implementing any changes

Proficient in ITIL practices and process

Good communication skills supporting joint working with geographically remote colleagues

Ability to interpret and communicate technical information into business language and in alignment with AZ business

Desirable Skills and experience

Degree level education or equivalent experience in computer science or similar

Good commercial awareness and understanding of the external market

Demonstrate initiative, strong customer orientation, and cross-cultural working

Date Posted

21-Jun-2024

Closing Date

04-Jul-2024

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