Associate-Quality Assurance

1 month ago

Bengaluru, India ReachInbox Full time
Introducing ReachInbox

- A revolutionary AI-driven platform transforming cold outreach. It's an all-in-one solution for businesses to effortlessly find, enrich, and engage high-intent leads using multi-channel outreach across Twitter, LinkedIn, email, and phone. Just a single prompt sets ReachInbox in motion, prospecting and verifying leads, crafting personalized sequences, and alerting businesses to responsive prospects. Imagine an AI-powered growth team, ceaselessly generating top-tier leads. ReachInbox is not just a tool; it's your growth partner.

Key Responsibilities:-Develop and execute comprehensive test plans and test cases, including functional, integration, regression, and performance testing.-Identify, prioritise, and report software defects and anomalies, working closely with the development team to resolve issues in a timely manner.-Collaborate with product managers and developers to understand product requirements and specifications, providing valuable input on testability and user experience.-Design and implement automated test scripts and frameworks to streamline the testing process and improve efficiency.-Conduct thorough validation of AI models and algorithms, ensuring accuracy, robustness, and compliance with industry standards and best practices.-Participate in product design and code reviews to identify potential quality issues and recommend enhancements or optimizations.-Manage incoming user queries regarding product, onboard users, provide support. Provide proactive and timely support and guidance to customers, addressing their inquiries and concerns.

Qualifications:

- Bachelor’s degree in Computer Application, or similar degree- Strong communication and relationship-building skills, with the ability to interact with customers at all levels- Tech-savvy with a solid understanding and interest in email marketing and emerging technologies- Excellent problem-solving skills and the ability to thrive in a fast-paced and dynamic environment- Passionate about helping customers achieve their goals and excited to be part of a growing and innovative company

What we look for:

-Internship Experience: Candidates must have completed at least one internship and possess experience in Quality assurance / Technical customer support.

-Start-up Friendly Attitude: We seek individuals who thrive in high-paced environments and are eager to take ownership of their tasks to ensure successful outcomes. Adaptability and a proactive approach are essential qualities we value in potential team members.

Benefits:

- Opportunity to work with cutting-edge technology and a dynamic team- Remote work options- Professional development and training opportunities- Fast-paced and innovative work environment

Join an early-stage, high-performance startup as a pivotal member of the Associate - Quality Assurance. You will get an opportunity to collaborate closely with our development team to identify, analyze, and mitigate potential risks and ensure that our products meet the highest standards of performance, functionality, and usability.

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