Executive Information Technology Architect
5 days ago
Bitvoice Solutions Private Limited, a leading provider in the telecommunications sector, has been delivering IPPBX and Unified Communication solutions for over 9 years. We specialize in developing cutting-edge telecommunication software and managing on-premise telecommunication equipment for customers.
We are seeking passionate and skilled engineers to join our team and contribute to our mission of providing exceptional support and solutions to our clients.
Position: Field Support Engineer
Key Responsibilities:
- Provide technical support to customers- Install and configure IPPBX , Call centers and Unified telecommunication solutions at customer sites.- Conduct training sessions for customers on using the software and solutions.- Engage in technical discussions with clients to address their needs and ensure satisfaction.- Perform routine maintenance and troubleshooting of on-premise telecommunication systems.
Qualifications and Skills:
- Diploma/ITI in Electronics, IT, or Telecommunication.- A minimum of 1 year of work experience in a similar field.- Strong understanding of telecommunication systems and equipment.- Excellent communication and interpersonal skills for effective customer interaction.- Willingness to travel to customer sites for installations and support.- Problem-solving abilities and a proactive attitude.
What We Offer:
- A chance to work with a well-established and growing company in the telecommunications industry.- Opportunities for skill development and career growth.- A supportive and collaborative work environment.
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