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Associate, Client Solutions

4 weeks ago


Mumbai, Maharashtra, India Unispace Full time

Role Title 

Associate, Client Solutions 

Location 

Mumbai

Reporting to 

CS / India Head. 

Why you're here 

Create, maintain and foster relationships created with both clients and partners to successfully expand Unispace' s client portfolio. The role requires strategic planning and selling our capabilities, while interfacing with key influencers on the client and project side. 

What you'll deliver 

A pipeline of new and well-qualified genuine leads. Arrange client and partner meetings that will be recorded and managed on Unispace' s CRM system. Work with the team to develop strategic and tactical pursuits whilst optimizing Unispace' s branding and the financial performance of the overall project. 

How we'll measure it 

  • Generate new & qualified leads and appointments to the agreed target KPI's each week 
  • Demonstrates creativity to achieve project wins in line with local targets 
  • Carry out business development initiatives that reflect a high alignment to our brand 
  • Deploy local strategies that will reflect high potential opportunities with target clients 
  • Demonstrate success at supporting and driving cross regional client opportunities 
  • Develop effective and quality relationships across teams. 
  • Open and effective communication across disciplines, teams, client meetings, and presentations  
  • Input of accurate, timely information into CRM system 
  • Actions taken to identify and resolve risks and issues 
  • Consistency of standards, technology solutions and process across local studio to achieve global brand capability, drive best practices, and achieve efficiencies 

What you're responsible for 

  • Executing business development strategies in line with regional and local principal 
  • Collaborating across disciplines to drive team performance to win work 
  • Supporting lead source analysis and generating RFP's  
  • Collaborating and working with local marketing & pursuits team to ensure clients pains, gains and buying values are met  
  • The development, creation and quality of marketing materials and submissions that are distributed to clients and strategic partners 
  • Attend strategic corporate events and become involved in industry organizations to drive our brand and performance 
  • Support the development of fresh and innovative approaches to identify and attract target clients 
  • Support the development of a local research strategy using research, with the goal of identifying and winning clients with the Client Solutions and Regional Principals 
  • Map and follow key local client relationships (new, existing and previous contacts and firms)  
  • Contribute to the creation of a high performing team 
  • Attend and drive morning huddles as scoped by the principal 
  • Identify and report risk to Principals where relevant, whilst operating in compliance with ethical practices 
  • Constantly updating and maintaining information into CRM system 
  • Execute the Client Engagement methodology, standards/practices, processes and technology solutions within the Studio to enhance the capability and effectiveness of the organization 

Qualifications 

  • Certificate or degree in related discipline or equivalent work experience 

Work experience  

  • 10+ years' experience in a similar role  
  • Client facing experience and strong presentation skills 
  • Utilizing cold calling techniques to build relationships with potential leads 
  • Persuading target clients to consider potential opportunities 
  • Identifying real opportunities and closing deals 
  • Market and industry knowledge 
  • Local and Regional client and Industry Relationships 
  • Marketing and Strategic pursuits experience 

Technical knowledge, skills or other requirements  

  • Resilience & result driven 
  • Building real relationships 
  • Communicating with impact 
  • Expert in Microsoft office  
  • Professional in social settings  
  • Client centric mindset 
  • Self-motivated and takes initiative 

Please email your Resume / CV at: