Account manager/customer success specialist,life sciences
2 weeks ago
About the job: Jo VE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use Jo VE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. The Role The Customer Success Specialist, Life Science will be responsible for aiding researchers and faculty at subscribing Universities and Research Institutions in India to integrate Jo VE’s content into their syllabi and support training and research activities. Responsibilities: Customer-facing role with a focus on outreach to Researchers and Educators to boost usage of Jo VE resources in the Lab and classroom. Delivering presentations and webinars at: (1) exhibits and conferences (2) University/Research center seminars and workshops Developing relationships with key decision makers (Head of Departments, Dean of Faculties, PIs, Researchers...) and teaching/research staff at Universities and Research Institutes through daily outreach (phone calls, 1:1 meeting, emails, tailored projects etc) Providing customer feedback to sales, product and marketing teams Delivering Product Awareness within new and ongoing customer Universities and Research Institutes Maintaining positive ongoing relationships with customer institutes during the sales cycle, and after a sale to provide support and ensure client satisfaction and retention Requirements: A Master's or Ph D Degree in STEM discipline Excellent English communication skills Prior working experience in laboratory settings Experience in Science Communications or Customer-facing roles is considered a plus Thorough understanding of education and research trends and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology Demonstrated ability to deliver excellent presentations for large and small groups Proven ability to network with scientists and decision-makers Open to travel Why Join Jo VE? You can expect compensation package competitively placed within the local market You will make a direct impact in accelerating science research and in improving student learning in science education Opportunity to work with global teams and in an environment that promotes innovation and collaboration Our strong promotion from within culture draws a clear path to advance your career with us
-
Bangalore, India JoVE Full timeJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...
-
Bangalore, India JoVE Full timeAbout the job: Jo VE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use Jo VE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such...
-
Bangalore, India JoVE Full timeAbout the job: JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such...
-
Bangalore, India JoVE Full timeAbout the job: Jo VE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use Jo VE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such...
-
Bangalore, India JoVE Full timeAbout the job: JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such...
-
bangalore, India JoVE Full timeAbout the job:JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such...
-
bangalore district, India JoVE Full timeAbout the job: JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such...
-
Inside Sales Specialist
2 weeks ago
Bangalore, India Strand Life Sciences Full timePosition: Inside Sales Executive Location - Bangalore Job Type - Full Time About the Company Strand is a 24-year-old spin-off from the Indian Institute of Science. We are a cutting-edge Genomics company with a global customer base. We build applications that use DNA sequencing to improve human health. In the process, we build algorithms, data...
-
Inside Sales Specialist
2 weeks ago
Bangalore, India Strand Life Sciences Full timePosition: Inside Sales Executive Location - Bangalore Job Type - Full Time About the Company Strand is a 24-year-old spin-off from the Indian Institute of Science. We are a cutting-edge Genomics company with a global customer base. We build applications that use DNA sequencing to improve human health. In the process, we build algorithms, data...
-
Customer success manager
3 weeks ago
Bangalore, India Recro Full timeDesignation - Partner Success Specialist Location - Bangalore The Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services, supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assigned implementations,...
