Senior Product Support Engineer
4 weeks ago
Our customer base includes global brands such as DHL Express, Joe & The Juice, Claroshop, Allbirds, L’Oreal, HDFC Bank, Skoda, Swiggy, Clar and SmartAsset, to name a few Today Pixis’ talented and diverse team of 300+ spread across over 14 geographies is focused on building incredibly transformative AI products to help customers get the most out of their marketing and demand generation efforts.Get ready to embark on an AI venture at
Job Description:Pixis.ai is seeking an experienced Product support engineer to lead the development and management of our AI-powered products and solutions. The ideal candidate will have a deep understanding of AI technologies, strong product management skills, and a passion for driving innovation in the field of computer vision and machine learning.
Minimum 4 years of experienceLead the Product Support team, ensuring smooth operations and high user satisfaction.Develop and implement support strategies to meet user needs and company goals.Analyze support metrics and feedback to identify areas for improvement.Coordinate with other departments to escalate and resolve complex issues.Mentor and train support team to maintain a high standard of service.Technical skills: Familiarity with SQL for data analysis and reporting purposes, understanding of APIs to facilitate integrations and troubleshooting.
Why Pixis?We at Pixis believe that nothing is impossible, when you fail fast you learn faster, zero hierarchy, put the team above everything else, get constructive feedback that helps you build better products, and disagree if you disbelieve.These values guide us in everything we do, and is reflected in our employees and the products we build together
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Support Engineer
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Product Support Snr Manager
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Product Support Engineer
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Bengaluru, India Demyst Full timeOur SolutionDemyst is a data management company specializing in external data orchestration, helping leading global financial institutions support their business users with data access at scale within their centralized data platforms. In response to growing demand, we're seeking new team members to help us scale. By joining our team, you will play a crucial...
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Support Engineer
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Bengaluru, India Demyst Full timeOur SolutionDemyst is a data management company specializing in external data orchestration, helping leading global financial institutions support their business users with data access at scale within their centralized data platforms. In response to growing demand, we're seeking new team members to help us scale. By joining our team, you will play a crucial...
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Support Engineer
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Bengaluru, India Demyst Full timeOur SolutionDemyst is a data management company specializing in external data orchestration, helping leading global financial institutions support their business users with data access at scale within their centralized data platforms. In response to growing demand, we’re seeking new team members to help us scale. By joining our team, you will play a...
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