IT Support Associate

4 weeks ago


hyderabad, India Minteworld Full time

The IT Support Associate will play a critical role in helping VISO TRUST continue its upward trajectory as one of the leading TPRM SaaS tools. The IT Support Associates primary focus will be maintaining and improving the technical systems at VISO TRUST to ensure all employees have the technology they need to do their jobs as efficiently as effectively as possible.


Key Responsibilities:


Identifies, investigates, and resolves users problems with computer software and hardware.

Fields support calls, chat, email, and/or other communication from users with inquiries regarding software problems.

Consults with users to determine steps and procedures taken to identify and resolve the problem.

Applies knowledge of computer software, hardware, and procedures to solve problems.

Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions.

Collaborates with other staff to research and resolve problems.

Arranges service by software or hardware vendors to repair or replace defective products.

Maintains knowledge of technology innovations and trends.


Required Experience & Skills:


Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills.

Professional and pleasant telephone manner.

Ability to explain technical issues to technical and nontechnical employees and customers.

Strong analytical and problem-solving skills.

General familiarity with the MacOS operating system.



  • Hyderabad, India MoSahay Associate Full time

    Process Type : Voice process, International calling process Grade : H1 Shifts: Rotational shifts - 9 Hours - Evening Shifts, 2 Rotational Round off. **Responsibilities**: - Handle inbound and outbound calls from customers located in various international regions. - Address customer inquiries, concerns, and issues in a professional and efficient manner. -...


  • Hyderabad, India MoSahay Associate Full time

    Process Type : Chat process Grade : H1/H2 Freshers and minimum 6 Months Experience Shifts: Rotational shifts - 9 Hours - UK Shifts, 5days Cab: One way Cab & One way shuttle.WFO. Interview Process: - 1st Round: HR Screening - 2nd Round : Write Assessment(B2 Band Cutt-off) - 3rd round: Svar (50% Cut-off), - 4th round : Live chat - 5th round: Operation...


  • Hyderabad/ Secunderabad, India ESN TECHNOLOGIES Full time

    Apply for Technical Support Associate, Career Progress Consultants in Hyderabad/ Secunderabad for 1 - 3 Year of Experience on


  • Hyderabad/ Secunderabad, India ESN TECHNOLOGIES Full time

    Apply for Technical Support Associate, Career Progress Consultants in Hyderabad/ Secunderabad for 1 - 3 Year of Experience on TimesJobs.com.


  • Hyderabad, India SRI SAI POWER AND EQUIPMENTS PVT LTD Full time

    **Job Description: - ** **1.Role :Customer Support Associate** **2.Qualification: Any Degree** **3.Age Limit: 21 To 30** **4.Languages: Tamil, English, Kannada, Malayalam (Tamil Language Required)** **5.Location: Hyderabad** **6.Salary: CTC 15K** **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹13,000.00 - ₹16,000.00 per...


  • Hyderabad, Telangana, India Amazon Full time

    The AbeBooks Customer Support (CS) team operates with a focus on Seller Support Operations (SSO). In SSO, we support sellers with technical issues related to inventory and order management, tax and compliance, processing orders, and maintaining their AbeBooks accounts. The Spanish Customer Support Associate acts as the primary interface between AbeBooks and...


  • Hyderabad, India Earthful.me Full time

    **Job Description - Customer Support Associate** **Location**: Full-time position, Hyderabad. **Roles and Responsibilities**: - Should have interest in talking with customers over the calls - Should have interest to work Infront of computer and respond nutrition queries over chat. - Gathering In Depth knowledge of our products and explaining the same to...


  • Hyderabad, India Tech Mahindra Full time

    **Tech Mahindra - Phone Pe Process** - **Mode of Work**:Work from Office.** **- *Role*: Associate customer Support** **- *Salary*: 2.4 for fresher and 3.5 for minimum with 1 year of experience.** **- *Working days*: 6 with 1 day rotational off** **- *Shift Timings*: 9 AM to 9 PM (Any 9 Hours)** **- *Preferred Languages*: English(mandatory)(English + Any...


  • Hyderabad, India HRH Next Services Pvt.Ltd Full time

    Greetings from HRH Next Services Pvt Ltd!!! We are hiring for Full Time Position Name: Customer Support Associate [Meesho Process] Qualification: Inter & Above Required Languages: Hindi &English Experience: more than 3 months Experience Shifts: Day-shift & Night-shift Full Time Salary: 12000 - 15,000/ Address: 6th Floor, Triveni Complex, Abids Road,...


  • Hyderabad/ Secunderabad, India timesjobs Full time

    Responsibilities:Looking for Technical Support Associates who is expertise in taking inbound client services calls for website edits/general questions. Work on cases within Salesforce to resolve website-related issues/requests, performing QA on website edit work.RequirementsExcellent communication skills (both verbal and written)Advanced English...


  • Madhapur, Hyderabad, Telangana, India Seven Geomax Full time

    Phone Pe : Job Location - Hyderabad ( Hi-Tec City) - **Mode of Work : Work from Office**: - **ON Roll: Associate/ Sr. Associate customer Support**: - **Salary : 2.4 for fresher and 3.5 for minimum with 1 year of experience.**: - Working days: 6 with 1 day rotational off - Shift Time: 9 AM to 9 PM - Preferred Languages: English( Mandatory), Malayalam,...


  • Hyderabad/ Secunderabad, India timesjobs Full time

    Responsibilities:Looking for Technical Support Associates who is expertise in taking inbound client services calls for website edits/general questions. Work on cases within Salesforce to resolve website-related issues/requests, performing QA on website edit work.RequirementsExcellent communication skills (both verbal and written)Advanced English...


  • Hyderabad/ Secunderabad, India timesjobs Full time

    Customer Support Associate (Sales) No of Candidates: 50 Job Type: Full Time Salary: 10k - 15k Shift: Morning Shift (9am to 6:30pm) Job BriefWe are looking for an enthusiastic Customer Support Associate (Sales) to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer...


  • Hyderabad, India ADCI HYD 16 SEZ Full time

    The AbeBooks Customer Support (CS) team operates with a focus on Seller Support Operations (SSO). In SSO, we support sellers with technical issues related to inventory and order management, tax and compliance, processing orders, and maintaining their AbeBooks accounts.The Spanish Customer Support Associate acts as the primary interface between AbeBooks and...


  • Hyderabad/ Secunderabad, India timesjobs Full time

    Customer Support Associate (Sales)No of Candidates: 50 Job Type:Full Time Salary: 10k - 15k Shift: Morning Shift (9am to 6:30pm) Job BriefWe are looking for an enthusiastic Customer Support Associate (Sales) to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer...


  • Hyderabad, India ADCI HYD 13 SEZ Full time

    · The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers. · Demonstrates effective, clear and professional written and oral communication. · Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate...


  • hyderabad, India ADCI HYD 13 SEZ Full time

    · The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.· Demonstrates effective, clear and professional written and oral communication.· Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate...


  • Hyderabad, India Amazon Full time

    DESCRIPTIONThe AbeBooks Customer Support (CS) team operates with a focus on Seller Support Operations (SSO). In SSO, we support sellers with technical issues related to inventory and order management, tax and compliance, processing orders, and maintaining their AbeBooks accounts. The Spanish Customer Support Associate acts as the primary interface between...


  • hyderabad, India ADCI HYD 16 SEZ Full time

    The AbeBooks Customer Support (CS) team operates with a focus on Seller Support Operations (SSO). In SSO, we support sellers with technical issues related to inventory and order management, tax and compliance, processing orders, and maintaining their AbeBooks accounts.The Spanish Customer Support Associate acts as the primary interface between AbeBooks and...


  • Hyderabad, India ADCI HYD 16 SEZ Full time

    The AbeBooks Customer Support (CS) team operates with a focus on Seller Support Operations (SSO). In SSO, we support sellers with technical issues related to inventory and order management, tax and compliance, processing orders, and maintaining their AbeBooks accounts. The Spanish Customer Support Associate acts as the primary interface between AbeBooks and...