Branding Client Servicing Associate
3 weeks ago
Location: Full-Time, On-Site at Crux Creative Solutions Pvt Ltd, Gurugram
Company Overview:
Crux Creative Solutions Pvt Ltd is a leading creative digital marketing agency based in Gurugram. It is known for its innovative branding strategies and comprehensive marketing solutions.
Key Responsibilities
Client Relationship Management:
- Build and maintain strong client relationships through effective communication.- Understand client needs thoroughly and provide tailored service options and guidance.
Internal Coordination:
- Collaborate with various internal teams to deliver optimal service experiences to clients.- Work closely with the design and marketing teams to meet client expectations and achieve targets.
Content Creation & Collaboration:
- Collaborate with clients and internal teams to conceptualize and deliver impactful branding and marketing content across various formats, including social media, websites, and print materials.- Assist in content writing to ensure it aligns with client objectives and brand guidelines.
Market Insights & Strategy:
- Monitor market trends and provide actionable insights for improving service positioning, including print, website, and branding strategies.- Present creative work to clients, gathering feedback for approval or modifications.
Campaign & Financial Management:
- Maintain a comprehensive record of all creatives delivered each month.- Handle client invoicing and ensure timely follow-ups for payments.- Manage client budgets and campaign costs efficiently to meet financial targets.
Communication & Liaison:
- Act as the primary link between clients and the agency, ensuring effective communication and smooth workflow.
What We’re Looking For
- A people-oriented individual who builds and nurtures relationships with internal and external stakeholders.- Analytical skills to effectively interpret and utilize data, market research, and performance metrics.- Proficiency in major social media platforms, including LinkedIn, Facebook, Instagram and X (formerly Twitter).- A creative mindset with an eye for detail, paired with a proactive approach to problem-solving.- The ability to embrace challenges, innovate, and execute projects within tight deadlines.- Strong organizational skills, self-motivation, and the ability to multitask in a fast-paced environment.- Proficiency in MS Office Suite (PowerPoint, Word, and Excel).- A passion for exploring new technologies and experimenting with novel ideas to push boundaries.- Strong content writing skills with the ability to create compelling, engaging, and client-focused content for diverse platforms and audiences.
Experience Required
- 2–3 years of experience in a digital marketing or advertising agency.
Join Crux Creative Solutions Pvt Ltd to be part of a vibrant team where your creativity, ideas, and skills will shape impactful branding solutions for diverse clients.
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