Head Quality

4 weeks ago


Delhi, India Navi Mumbai International Airport Full time

Purpose : Responsible for achieving excellence in fields of Quality Airport. Timely development and delivery of quality programs, including compliance reports and ensure Airport Operations Group compliances with everything through continuous reduction in its risk profilingKey Responsibilities : To lead introduction of a continuous improvement process across all departmentsTo develop and implement a quality manual and quality auditing program.To lead and coordinate all quality & service-related programoutlined as per OMDA Implement Internal Audit programs to assess compliance to NMIAL directives, policies, procedures and other applicable laws.To lead and pursue ISO 9001 certification and maintenance thereofTo lead and pursue other ISO or systems related initiatives (e.G. ISO 14,000, OHSAS 18,000) in the organization in line with company policyTo liaise with external agencies aimed at quality of service improvement at AirportStrategically calculate and plan a risk management process to systematically evaluate, assess, review, and mitigate riskDefine clear responsibilities for the Identification, Evaluation, Estimation, Mitigation strategies, and Monitoring of risksProvide direction and management for the safety, safety inspections, hazard mitigation safety training and compliance to DGCA guidelines and regulationsPlan the implementation of policy and procedural changes to ensure the compliance with ICAO guidelines and DGCA rules and regulationsTo monitor compliance by all departments of Airport Operations Group to all applicable laws, NMIAL directives and regulatory requirementsIncident / accident reviews and trend analysis thereofEducation : A Graduate in any discipline preferably a Postgraduate degree in Aviation/Business Management from an institute/University recognized by UGC/AICTE.Experience : 25 years to 35 years with 15 years plus relevant experience.



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